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Open nowPosted 4 days ago

Administrator

Workable (global search)107,990 open roles

Where
Philippines
Work mode
Remote
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Your applicationOpen nowAdministratorWorkable (global search) · Philippines

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 4 days ago

Workable (global search) median: 6 days open

The posting

Our client is an established Australian provider delivering mobile massage and allied health services across aged care, disability support, and corporate wellness. Operating through a fully remote model, they deliver high-quality, compassionate care directly to clients while fostering a supportive and proactive team environment.

They are now seeking to hire an Administrator to support day-to-day operations by managing client scheduling, partner communications, and core system records. This role plays a critical part in maintaining smooth service delivery and delivering clear, compassionate communication to clients and their families.

Job Responsibilities

Customer Communication & Scheduling

  • Answer inbound calls and provide clear information on available service options and client bookings
  • Perform outbound calls to schedule appointments, reschedule bookings, and take brief verbal histories and preferences
  • Liaise warmly and professionally with elderly clients, next of kin, and healthcare partners
  • Respond to customer enquiries via phone and email in a timely and professional manner

Data & System Management

  • Accurately enter and update client details and appointment information across Jobber and Cliniko
  • Send treatment notes to appropriate external partners after completed treatments
  • Ensure all task workflows, records, and service files are complete and up to date within designated timelines

General Administration & Operational Support

  • Monitor incoming emails and escalate complex matters to company directors
  • Draft work proposals, prepare documentation, and complete general administrative tasks as required
  • Assist with future operational growth by helping coordinate therapist team appointments and schedules

Requirements

  • Proven experience in an administrative or customer service role
  • Strong verbal and written English communication skills with high telephone confidence
  • Demonstrated ability to manage scheduling tasks and client communication with empathy and professionalism
  • Ability to work Australian business hours for a minimum of four days per week
  • Active Australian eSIM capability to receive and make local phone calls
  • High degree of initiative, prompt responsiveness, and strong attention to detail

Nice-to-Have Skills

  • Prior experience using Jobber or Cliniko scheduling software
  • Previous administrative experience within the Australian healthcare, aged care, or allied health sectors
  • Practical experience or familiarity using AI tools to assist with daily workplace tasks

Benefits

  • Permanent work-from-home set-up
  • Dayshift (Australian Eastern Standard Time business hours)
  • Full-time job
  • HMO (STAFF only)
  • Annual leave
  • 13-month pay
  • With Government mandated benefits
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