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Open nowPosted 31 hours ago

Aesthetics, Wellness & Longevity Patient Coordinator

Workable (global search)106,839 open roles

Where
Pembroke Pines, FL, United States
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Your applicationOpen nowAesthetics, Wellness & Longevity Patient CoordinatorWorkable (global search) · Pembroke Pines, FL, United States

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The clock on this job

Early applications get read.

9.0% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 5 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.0%7 days
  4. 15.5%14 days
  5. 33.9%30 days
This job: posted 31 hours ago

Workable (global search) median: 5 days open

The posting

Mend Wellness, Aesthetics & Longevity, formerly CardioMender, is seeking an organized, personable and motivated Patient Coordinator to join our growing practice in Pembroke Pines, Florida.

The Patient Coordinator serves as a primary point of contact for new and existing patients, managing inquiries, scheduling, check-in, checkout and follow-up. This role helps create a welcoming, seamless patient experience while supporting consultation bookings, rebooking, patient retention and practice growth.

The ideal candidate communicates clearly, follows through consistently and thrives in a busy environment. Previous experience in aesthetics, wellness or a medical office is preferred, along with confidence discussing services, pricing and provider-recommended treatment options.

This on-site position offers $19 per hour, a flexible schedule and KPI-based bonus opportunities.

Requirements

Requirements

  • Previous experience in patient coordination, medical reception or a related customer service role.
  • Experience in an aesthetics, wellness, medical spa or medical office setting preferred.
  • Excellent communication skills and a warm, professional approach to patient service.
  • Strong organizational skills, attention to detail and consistent follow-through.
  • Ability to manage scheduling, patient inquiries, check-in, checkout and follow-up in a busy practice.
  • Confidence discussing services, pricing, memberships and packages using practice-approved information.
  • Comfort following up with prospective patients, booking consultations and supporting patient rebooking and retention.
  • Proficiency with computers and the ability to learn scheduling software, electronic medical records and CRM systems.
  • Ability to collect payments accurately and maintain complete patient records.
  • Commitment to patient confidentiality and compliance with office policies.
  • Ability to work collaboratively with providers, leadership and administrative staff.
  • Dependability, flexibility and availability to work on-site in Pembroke Pines, Florida.
  • Willingness to meet established KPIs related to consultation bookings, follow-up, rebooking and patient retention.

Benefits

Benefits & Compensation

  • Base pay of $19 per hour
  • Flexible schedule
  • KPI-based bonus opportunities tied to established performance goals
  • Opportunity for professional growth within an expanding wellness, aesthetics and longevity practice
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