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Open nowPosted 25 days ago

Agent de l'expérience client - YHU

Workable (global search)108,016 open roles

Where
Saint-Hubert, QC, Canada
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Your applicationOpen nowAgent de l'expérience client - YHUWorkable (global search) · Saint-Hubert, QC, Canada
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 25 days ago

Workable (global search) median: 7 days open

The posting

Nous sommes actuellement à la recherche d'une personne enthousiaste, motivée et axée sur les objectifs pour se joindre à notre équipe dynamique !

Description de l'emploi

En tant qu'Agent de l'expérience client, vous devrez fournir un service de haute qualité aux clients, conformément à notre philosophie, assurer des arrivées et des départs d'avions efficaces et courtois, et assurer une communication et une coordination sans faille entre les clients et les agents de service en ligne. Vous aiderez également les clients avec les services demandés tels que le ravitaillement, la restauration et la sécurisation de l'espace du hangar, ainsi que l'hébergement et le transport, entre autres.

Requirements

Expérience et compétences requises

  • Une expérience avec support client .
  • Doit être à l'aise en français et en anglais, parlé et écrit.
  • Raison: Le contact avec une autre langue que le français d’une clientèle internationale.
  • Bonnes capacités rédactionnelles et de communication.
  • Doit démontrer de solides compétences en communication et en relations interpersonnelles.
  • Bonne connaissance de Microsoft Office et capacité à s'adapter rapidement aux nouvelles technologies.
  • Doit être capable de gérer efficacement plusieurs projets et tâches en même temps.
  • Capacité de travailler en équipe.
  • Doit être disponible pour travailler sur différents quarts de travail, y compris les fins de semaine et les jours fériés.

Compétences valorisées

  • Fait preuve de courtoisie, de discrétion et d'efficacité envers le client.
  • Fait preuve de leadership grâce à l'innovation dans tout ce que vous faites.
  • Affiche une passion pour ce que vous faites et une volonté de vous améliorer.
  • Est proactif et a une forte volonté d'accomplir les tâches.
  • Fait preuve d'intégrité personnelle et d'entreprise.

Conditions Horaire à définir

Benefits

Notre offre

  • Équipe experimentée et dynamique !
  • Salaire compétitif;
  • Horaire flexible;
  • Stationnement gratuit;
  • REER;
  • 3 semaines de vacances après la première année en service;
  • 5 jours de congés personnels;
  • Gamme complete d’avantages sociaux
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    The review screen in CV Rocket: how each CV was read, round by round.
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