Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 10 days ago

Albanian Speaking Support Specialist - Work In Sofia, Bulgaria

Workable (global search)108,016 open roles

Where
Sofia, Sofia City Province, Bulgaria
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAlbanian Speaking Support Specialist - Work In Sofia, BulgariaWorkable (global search) · Sofia, Sofia City Province, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 10 days ago

Workable (global search) median: 7 days open

The posting

Albanian Speaking Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with world-class organizations across the European BPO landscape. As a leader in talent acquisition, we pride ourselves on facilitating career-defining opportunities for professionals seeking high-impact roles within the dynamic Customer Support Services industry.

Job Overview

We are currently seeking a highly motivated professional for an Albanian Speaking Support Specialist position in Bulgaria. This role is a fantastic opportunity for individuals looking to excel in the Customer Support Services sector while enjoying a seamless international career move facilitated by our comprehensive relocation support.

Key Responsibilities

  • Deliver exceptional customer service via phone, email, and live chat to our Albanian-speaking client base.
  • Resolve complex inquiries and technical issues efficiently within the fast-paced Customer Support Services environment.
  • Maintain high levels of customer satisfaction by providing accurate information and personalized solutions.
  • Document all interactions meticulously within our CRM system to ensure high-quality service tracking.
  • Collaborate with internal teams to escalate complex cases and improve overall support processes.
  • Adhere to industry-standard KPIs to ensure service excellence and meet monthly performance targets.
  • Act as a brand ambassador, representing our clients with professionalism and cultural sensitivity.

Requirements

  • Native or fluent Albanian (spoken and written) is mandatory for this role.
  • Professional proficiency in English to collaborate within our international team.
  • Valid EU passport (mandatory) to facilitate your move to Bulgaria.
  • Previous experience in the Customer Support Services industry is highly preferred.
  • Strong problem-solving skills and the ability to thrive in a target-driven environment.
  • Commitment to excellence and a passion for delivering premium service to customers.

Benefits

What We Offer

  • Competitive Monthly Salary
  • Fully Paid Training programs to ensure your success in the position.
  • Comprehensive Health Insurance coverage.
  • Fully Paid Relocation Package (flight, transfer, hotel) to make your transition to Bulgaria effortless.
  • Monthly Performance Bonus linked to your outstanding contribution to the team.
  • A vibrant, multicultural working environment with significant opportunities for career growth.
  • And Much More...

Life in Bulgaria

Choosing to take one of our Albanian-speaking jobs means discovering the rich culture and vibrant lifestyle that Bulgaria has to offer. Bulgaria is known for its beautiful mountainous landscapes, welcoming local culture, and a surprisingly mild climate that makes it a fantastic destination for expatriates. When you accept an Albanian Speaking Support Specialist position in Bulgaria, you are choosing a country that perfectly blends ancient history with a modern, buzzing social scene.

Relocating to Bulgaria is a life-changing experience; the cost of living is highly attractive, and the quality of life remains exceptionally high. From the bustling streets of Sofia to the serene nature surrounding the city, Bulgaria provides a balanced work-life environment that many of our candidates find truly rewarding. Join the many professionals finding career success in one of the most exciting emerging markets in Europe by choosing to pursue jobs in Bulgaria today.

How to Apply

If you are ready to elevate your career and embark on an exciting international journey, we invite you to apply now. Join the Mercier Consultancy Group network and take the first step toward your new life in the heart of Europe. We look forward to reviewing your application.

Sincerely, The Recruitment Team Mercier Consultancy Group

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.