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Open nowPosted 74 days ago

Assistant Manager Back Office

Workable (global search)108,016 open roles

Where
Mumbai, MH, India
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Your applicationOpen nowAssistant Manager Back OfficeWorkable (global search) · Mumbai, MH, India

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 74 days ago

Workable (global search) median: 7 days open

The posting

DATAMARK, Inc. is seeking an enthusiastic and dedicated Assistant Manager Back Office to join our dynamic team! This position is crucial in overseeing our back office operations, ensuring that processes run smoothly and efficiently. As the Assistant Manager, you will manage a team of associates, driving productivity and maintaining high-quality standards in our operations. Your role will involve collaborating closely with different departments and teams to achieve operational excellence and meet client expectations.

Your key responsibilities will include supervising daily back office functions, leading performance management initiatives, and implementing best practices to enhance workflow efficiency. You will also play a critical role in problem-solving, handling client escalations, and fostering a cohesive team environment that prioritizes collaboration and continuous improvement.

Requirements

Role: Back Office Assistant Manager

Primary Responsibilities:

  • Coordinates and oversees the day-to-day workflow of Back Office Supervisors.
  • Assists the Back Office Manager with employment actions, including discipline and termination of employees in accordance with company policy.
  • Supports the financial metrics, i.e. speed and efficiency for assigned projects with the assistance of the Back Office Manager
  • Assists with hiring and training new staff
  • Develops Back Office Supervisors and Lead Operators for promotional opportunities
  • Assists with conducting meetings with clients and presents production data, improvement plans, workflow processes, production processes, etc. utilizing tools such as PowerPoint.
  • Conducts comprehensive tours for clients in their production areas
  • Tracks and evaluates the performance of employees in the assigned groups.

Minimum Qualifications:

  • Bachelor’s Degree preferred

Experience Required:

  • At least 6 years of back office field experience with 4 of those years in a supervisory role.

Benefits

Group Medical Insurance

Statutory Benefits

5 Days Working

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