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Open nowPosted 251 days ago

Assistant Manager, Solutions

Workable (global search)108,016 open roles

Where
Jakarta, Indonesia
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Your applicationOpen nowAssistant Manager, SolutionsWorkable (global search) · Jakarta, Indonesia

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 251 days ago

Workable (global search) median: 7 days open

The posting

Role Overview

The Assistant Manager, Solutions is responsible for leading the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers. This role requires close collaboration with cross-functional teams—including Operations, Finance, Commercial, Tech, and Network Planning—to ensure the delivery of scalable, customer-centric logistics products that drive commercial and operational excellence.

The ideal candidate is a problem solver and strategic thinker with a strong background in logistics, capable of managing complex solutions and aligning multiple stakeholders in a fast-paced environment.

Key Responsibilities

1. Solution Development & Launch

  • Design and implement tailored logistics solutions across ground and air transportation, customs, and supply chain optimization.
  • Manage the end-to-end solution lifecycle—from initial requirements gathering to deployment and post-launch support.
  • Ensure solutions meet customer expectations, align with operational capabilities, and achieve financial targets.

2. Stakeholder Collaboration

  • Work closely with Operations, Finance, Tech, and Network Planning to create efficient and scalable logistics processes.
  • Collaborate with the Commercial team to understand client needs and translate them into actionable solutions.
  • Facilitate communication and coordination across departments to ensure alignment and successful solutions implementation.

3. Performance Monitoring & Continuous Improvement

  • Leverage qualitative insights and quantitative data to guide solution decisions
  • Gather feedback from stakeholders to identify improvement opportunities.
  • Facilitate structured problem-solving discussions to drive clarity, decisions, and ownership.
  • Lead continuous improvement efforts to enhance outcomes and customer satisfaction.
  • Monitor progress, identify risks, and implement corrective actions.

4. Team Collaboration & Leadership

  • Collaborate closely with Regional Solutions team to align local execution with regional strategies, frameworks, and priorities.
  • Promote a culture of innovation, collaboration, and excellence.
  • Mentor and coach commercial team members involved in solution development.
  • Contribute to the development of best practices and standard operating procedures.

Requirements

Experience: 4–5+ years in logistics, supply chain, or related roles, with hands-on experience in managing logistics solutions or product launches.

Industry Knowledge: Experience in e-commerce, retail logistics, or 3PL is preferred.

Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (Master’s degree a plus).

Technical Skills

  • In-depth understanding of cross-border logistics, air freight, customs, and delivery operations.
  • Problem-solver able to translate customer challenges into clear, executable solution designs
  • Strong data analysis skills; able to use performance metrics to guide decisions.
  • Familiarity with logistics technology platforms or ERP systems is a plus.

Project Management

  • Ability to manage multiple concurrent projects with strong execution discipline.
  • Structured and detail-oriented with strong organizational and planning capabilities.
  • Strong leadership, prioritization, and decision-making capabilities.

Communication & Collaboration

  • Excellent interpersonal and communication skills.
  • Works well with regional teams remotely, keeping communication clear and timely across different time zones
  • Proven ability to influence cross-functional stakeholders and drive results.
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