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Open nowPosted 27 days ago

Assistant Store Manager, South Coast

Workable (global search)108,016 open roles

Where
Costa Mesa, CA, United States
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Your applicationOpen nowAssistant Store Manager, South CoastWorkable (global search) · Costa Mesa, CA, United States
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Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 27 days ago

Workable (global search) median: 7 days open

The posting

Position Summary

VIVAIA is seeking a passionate and customer-focused Assistant Store Manager to support the Store Manager in leading daily retail operations, driving sales performance, and delivering an exceptional customer experience. The Assistant Store Manager will help develop a high-performing team, maintain operational excellence, and ensure the store reflects VIVAIA's commitment to sustainability, innovation, and customer satisfaction. This role serves as a key leader on the sales floor and acts as Manager-on-Duty when needed.

Key Responsibilities

Sales & Customer Experience

  • Lead by example in delivering outstanding customer service and creating memorable shopping experiences.
  • Support the achievement of sales goals, KPIs, and store performance metrics.
  • Build strong customer relationships and promote brand loyalty through personalized service.
  • Resolve customer concerns professionally and efficiently.

Leadership & Team Development

  • Assist with recruiting, onboarding, training, and coaching team members.
  • Motivate associates to achieve individual and team sales goals.
  • Provide ongoing feedback, performance coaching, and recognition.
  • Foster a positive, inclusive, and collaborative work environment.

Store Operations

  • Support daily store operations, including opening and closing procedures.
  • Oversee cash handling, POS transactions, and loss prevention practices.
  • Ensure compliance with company policies, procedures, and safety standards.
  • Manage inventory processes, stock replenishment, and cycle counts.
  • Maintain visual merchandising standards and store presentation.

Business Performance

  • Analyze sales reports and identify opportunities to increase revenue and profitability.
  • Assist in scheduling and labor management to support business needs.
  • Support local marketing initiatives, in-store events, and promotional activities.
  • Partner with the Store Manager to execute company strategies and initiatives.

Requirements

  • 2–4 years of retail leadership experience, preferably in footwear, apparel, fashion, or lifestyle retail.
  • Proven ability to drive sales and achieve performance goals.
  • Strong leadership, coaching, and team-building skills.
  • Excellent communication and interpersonal abilities.
  • Strong organizational, problem-solving, and time-management skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Comfortable standing, walking, bending, and lifting up to 30 pounds during shifts.

Preferred Qualifications

  • Experience with premium footwear or fashion brands.
  • Knowledge of retail inventory management systems and POS platforms.
  • Passion for sustainable fashion and environmentally conscious products.

Benefits

  • The hourly salary range for this position is $27.00 to $36.00 per hour
  • Performance-based bonus opportunities
  • Employee discount on VIVAIA products
  • Paid time off and holiday pay
  • Career development and advancement opportunities
  • Training and leadership development programs
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