Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 116 days ago

Associate / Specialist Customer Relationship Management

Workable (global search)108,016 open roles

Where
Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAssociate / Specialist Customer Relationship ManagementWorkable (global search) · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 116 days ago

Workable (global search) median: 7 days open

The posting

The future has many facets: for the courageous, it is opportunity.

Porsche Singapore Pte. Ltd. is a luxury automotive retail venture and Porsche-owned subsidiary operating Porsche car sales in Singapore since 2023. With a multi-platform enabled and direct luxury retail approach, Porsche Singapore is poised to deliver new and unique experiences for Porsche fans in Singapore. Because if you want others' hearts to beat faster, you have to carry your own in the right place. Developing the luxury automotive retail experience of tomorrow. Growing within the international Porsche ecosystem.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment.

Associate / Specialist Customer Relationship Management Porsche Singapore Pte. Ltd. (Retailer)

Porsche Singapore is offering an opportunity for a Associate / Specialist Customer Relationship Management, reporting to the Manager Customer Relationship Management within the Marketing team. This role supports end-to-end customer lifecycle management across Sales and After Sales, from lead generation through to long-term ownership engagement, ensuring a seamless and premium customer journey.

  • Plan and execute campaigns, manage leads and event registrations, and review lead funnel performance to drive conversion and customer acquisition.
  • Design and manage customer touchpoints across the full ownership journey, including owner benefit programmes, inventories management, and post-delivery engagement activities.
  • Manage net promoter score (NPS) and customer satisfaction reporting, collaborate closely with internal and external stakeholders to identify gaps and drive continuous service improvements.
  • Lead CRM data related activities, including migration projects, system testing (UAT), reporting, data cleansing and development of analytics capabilities using AI-enabled tools.
  • Review goodwill requests and manage escalated service recovery cases, ensuring accurate case documentation and governance.
  • Manage and support day-to-day CRM operations and systems, including in-house tools (e.g. Power BI, Dealer Management Systems, SAP, Qualtrics), while providing cross-functional support through coaching, guidance, and knowledge sharing.

Requirements

  • Singapore Citizen or Singapore Permanent Resident preferred.
  • Degree in Business, Marketing, Information Systems, or a related discipline with at least 3 years of relevant experience, preferably in the automotive or luxury sector.
  • Fresh graduates with strong interest in customer experience and CRM are welcome to apply.
  • Hands-on experience with CRM systems (e.g. Salesforce, SAP, Dealer Management Systems) preferred.
  • Analytical and data-driven, with strong attention to detail, critical thinking, and problem-solving abilities, able to translate insights into clear and actionable recommendations.
  • Strong communication and interpersonal skills, with the ability to engage effectively with both internal and external stakeholders.
  • Detail-oriented with a strong commitment to delivering a premium, best-in-class customer journey.
  • Proactive, self-driven, and adaptable, with a strong learning mindset and can-do attitude, and a willingness to embrace new initiatives, tools, and technologies to support continuous improvement and operational excellence.
  • Able to work independently as well as collaboratively within a team.
  • Able to manage multiple priorities effectively in a fast-paced environment.
  • Proficient in Microsoft Office, AI tools, and comfortable adopting new systems and digital applications.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.