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Open nowPosted 173 days ago

Australian Loan Processor -151

Workable (global search)108,016 open roles

Where
Manila, Metro Manila, Philippines
Work mode
Remote
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Your applicationOpen nowAustralian Loan Processor -151Workable (global search) · Manila, Metro Manila, Philippines

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 173 days ago

Workable (global search) median: 7 days open

The posting

Position: Loan Processor

Salary: PHP 70,000 - 90,000/mo

Working Hours & Conditions: Aligned with Australian hours; full-time (remote)

Holidays: AU Holidays

ABOUT THE COMPANY:

The client is a premier Australian mortgage brokerage with a strong operational presence in Queensland and Victoria, serving clients nationwide. Founded on over two decades of industry expertise, the firm specializes in a comprehensive suite of financial services, including residential home loans, investment lending, refinancing, and first-home buyer guidance. Positioned as a high-level professional resource similar to a solicitor or financial planner, the company is dedicated to making the lending market straightforward and accessible. By leveraging a broad network of lenders and prioritizing transparency, they focus on delivering tailored outcomes that provide clients with long-term financial peace of mind.

OVERVIEW:

As a Loan Processor, you will play a critical role in bridging the gap between client aspirations and successful loan settlements. You will act as a high-level professional resource, ensuring that every application is handled with the same precision and care as a legal or financial planning firm. This is an opportunity to join a high-growth, remote-first team that values transparency, industry expertise, and a "client-first" mentality.

RESPONSIBILITIES:

Loan Processing & File Management:

  • Manage loan applications through various stages of the process
  • Assist with preparing and lodging applications via:
  • Connective
  • Mercury Nexus
  • Ensure all files are complete, accurate, and ready for submission
  • Maintain clean and organised file structures

Document Collection & Organisation:

  • Request and follow up on required documents from clients
  • Understand which documents are required for different lenders
  • Ensure all documents are correctly named and stored consistently
  • Identify missing or incorrect documents before submission

Task Management & Prioritisation:

  • Manage multiple files and tasks simultaneously
  • Prioritise urgent files vs non-urgent files effectively
  • Follow structured workflows while also adapting to ad hoc requests
  • Ensure no tasks or follow-ups are missed

Client & Lender Communication:

  • Communicate with clients via email to request documents and provide updates
  • Follow up outstanding items in a professional and friendly manner
  • Assist in following up lenders for application updates

Support to Credit Analysts:

  • Assist credit analysts with:
  • Document collection
  • Lender follow-ups
  • File preparation
  • Help maintain workflow efficiency across the team

Additional Responsibilities:

  • Conduct yearly client reviews
  • Order and review property valuations using CoreLogic RP Data
  • Assist with general admin and ad hoc tasks as required
  • Follow internal processes while also applying initiative when need

Requirements

Essential Experience:

  • Minimum 1–2 years loan processing experience using:
  • Connective
  • Mercury Nexus
  • Additional 1–2 years experience in the Australian mortgage or lending industry (broker, lender, or bank experience)

Technical Skills:

  • Strong understanding of:
  • Loan application process
  • Required documents for mortgage applications
  • File structuring and document naming
  • Ability to follow and execute processes accurately
  • Strong organisational and task management skills

Work Style & Expectations:

  • Ability to work both:
  • Task-driven (structured workflows)
  • Ad hoc (responsive to urgent instructions)
  • Strong ability to prioritise workload effectively
  • Able to create personal systems/processes to ensure tasks are not missed

Communication Skills:

  • Excellent written English (clear, professional emails)
  • Strong communication when following up clients and lenders
  • Friendly, positive, and approachable tone

Personal Attributes:

  • High attention to detail (critical for compliance and accuracy)
  • Proactive and reliable
  • Friendly, bubbly, and enthusiastic personality
  • Strong work ethic and willingness to help the team
  • Takes pride in presentation and professionalism

What Success Looks Like:

  • Files are well-organised and submission-ready
  • Minimal missing documents or errors
  • Fast and consistent follow-ups with clients and lenders
  • Strong support to brokers and credit analysts
  • High compliance standards maintained
  • Ability to handle both structured tasks and urgent requests seamlessly
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