The posting
Be Part of Our Story. Grow with Us.
Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.
Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.
This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.
We are looking for a Bell Leader to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.
In this position, you will lead and support the Bell Services team, ensuring a warm, welcoming and personalized guest experience while overseeing daily operations, training and task allocation.
Responsibilities
- Welcome guests according to brand standards and assist with their arrival at Reception.
- Handle, transport and securely store guests’ luggage, including valet services when required.
- Answer guest questions and escalate any concerns or issues to the supervisor.
- Stay informed about daily functions, events, VIPs and group arrivals to support smooth operations.
- Coordinate Bell Attendants by assigning tasks according to workload and guest needs and prepare team schedules based on operational requirements.
- Report guest, group and technical issues, and ensure Bell Services equipment is well maintained and in good working condition.
- Lead the training and development of the Bell Services team, ensuring team members follow all Health & Safety rules, hotel policies, SOPs and Brand Standards.
- Monitor guest satisfaction and online reviews, identify areas for improvement and support actions that enhance the hotel’s online reputation, while staying updated on relevant hospitality trends and company training.
Requirements
- High school diploma or equivalent qualification.
- Excellent knowledge of Opera PMS and MS Office.
- Excellent knowledge of Marriott platforms.
- Excellent command of English. Additional languages will be considered an asset.
- Excellent knowledge of the Marriott Bonvoy loyalty program.
- Valid driving license (Category B)
Benefits
What We Offer:
- Private Medical Plan
- Accommodation in the vicinity of Costa Navarino (for eligible associates)
- Meals Provided On-site
- Uniform & Laundry Service (where applicable)
Personal & Professional Growth:
- Ongoing Training & Development Opportunities
- Opportunities for Task Force Assignments at Marriott Hotels Abroad
- Experience in a Multicultural & International Work Environment
Wellbeing & Perks:
- Use of Costa Navarino Facilities (subject to internal policies)
- Access to the Support Room - Online Wellness Platform
- Recognition & Wellbeing Initiatives
- Employee Discounts & Associate Benefits at Marriott Hotels Worldwide
Ready to be part of our story? We would love to hear from you.
Apply today and grow with us at Costa Navarino.



