Skip to content

Open nowPosted 25 days ago

Bilingual Customer Service Representative - Orlando, Florida US

Workable (global search)108,016 open roles

Where
Orlando, FL, United States
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowBilingual Customer Service Representative - Orlando, Florida USWorkable (global search) · Orlando, FL, United States
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 25 days ago

Workable (global search) median: 7 days open

The posting

Who are we?

At AnswerHero, we’ve been the trusted voice behind thousands of growing businesses since 2010. We’re not your typical call center, we don’t do telemarketing, debt collections, or tech support. What we do is deliver exceptional first impressions: real-time message taking, appointment scheduling, and warm, professional call handling that makes every caller feel heard.

If you’re a compassionate communicator who values meaningful conversations and wants career, not just a job, we want to hear from you!

What You'll Do

As a Bilingual Phone Operator at AnswerHero, you’ll be the first voice our clients’ customers hear, a role that carries real impact every single day. Your responsibilities include:

  • Answering inbound calls promptly and professionally on behalf of our business clients
  • Communicate fluently in both English and Spanish
  • Take accurate, clear messages and relay them to clients in real time
  • Schedule appointments and provide general client support per client instructions
  • Following client specific call-handling instructions with care and consistency
  • Deliver a warm, efficient, and courteous experience on every call

Requirements

What does it take to be a part of the #HeroSquad?

  • Fluency in both English and Spanish (verbal and written)
  • High school diploma or equivalent
  • Strong empathy, active listening, and professional telephone manners
  • Attention to detail and the ability to type accurately while on a call
  • Reliable internet and dedicated workspace to ensure a professional setting
  • Dependability consistent attendance is essential in a 24/7 operation
  • Availability to work at least one weekend day

Benefits

Why You'll Love Working at AnswerHero

  • Thorough Training Provided: No prior experience? No problem. We set you up to succeed from day one.
  • Room to Grow: Explore future opportunities within AnswerHero to highlight your talents.
  • Supportive Team Environment: You’ll feel connected and appreciated from day one.
  • Meaningful Work: Every call you take has a direct impact on real business.
  • Competitive pay + bilingual premium, your Spanish skills are a valued asset, and we pay accordingly
  • Flexible Setup: Remote-friendly options available.

Benefits (Full-time Employees)

  • Medical, dental, and vision insurance
  • Accrual based Paid Time Off (PTO)
  • Paid federal holidays per year
  • Company-provided equipment

How to Apply

Ready to become a trusted voice for thousands of businesses? Here’s what to expect:

  • Submit your application and resume online
  • Video interview typically scheduled within 5 business days
  • Meet virtually with our hiring team
  • Complete a short bilingual language assessment (English & Spanish, approximately 10 minutes)
  • Offer and paid onboarding training

Apply now and become a Hero. We’d love to meet you.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.