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Open nowPosted 9 hours ago

Bilingual Medical Insurance & Patient Care Coordinator

Workable (global search)107,808 open roles

Where
Argentina
Work mode
Remote
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Your applicationOpen nowBilingual Medical Insurance & Patient Care CoordinatorWorkable (global search) · Argentina

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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 9 hours ago

Workable (global search) median: 2 days open

The posting

Job Title: - Bilingual Medical Insurance & Patient Care Coordinator [KH - LPS]

Position type: Part-Time

Working hours: Tuesday - 09:00 AM to 03:00 PM

Wednesday 09:45 AM - 06:45 PM

Thursday- 09:00 AM to 03:00 PM Central Daylight Time

Salary rate: $6-$7

Key Responsibilities:

  • Manage insurance prior authorizations from submission through approval, including tracking, follow-ups, and complex reconstructive cases.
  • Verify insurance eligibility, out-of-network benefits, procedure codes, and coverage requirements to support accurate patient and billing workflows.
  • Manage appointment scheduling and ModMed tasks, ensuring accurate documentation and timely follow-up.
  • Provide virtual scribing support during patient exams, including video-based assistance when required.
  • Handle rollover calls, patient inquiries, insurance-related concerns, and other patient communications professionally and compassionately.
  • Manage incoming lead calls, qualify prospective patients, and convert appropriate inquiries into scheduled appointments.
  • Provide targeted front-office and virtual receptionist backup, including scheduling support and appropriate routing of post-procedure questions and concerns.
  • Provide light sales support by discussing relevant aesthetic services, skincare products, HydraFacial, Fem Power, wellness services, and other practice offerings.
  • Identify appropriate opportunities to increase appointment bookings and support practice revenue while maintaining a patient-centered approach.
  • Collaborate with the clinical and administrative teams to ensure smooth communication and continuity of patient care.

Requirements

  • At least 1 year of healthcare administrative or Medical Virtual Assistant experience.
  • Fluent in English and Spanish, including the ability to communicate medical information and terminology effectively.
  • Direct experience with ModMed EMR is required.
  • Strong experience with insurance prior authorizations, authorization tracking, and follow-up.
  • Experience verifying insurance benefits, out-of-network coverage, and procedure codes.
  • Demonstrated ability to provide virtual medical scribing support and accurately document patient-provider encounters.
  • Strong experience with patient communication, appointment scheduling, and medical front-office workflows.
  • Excellent verbal and written communication skills with a professional, patient-focused approach.
  • Strong problem-solving skills, particularly when addressing insurance, scheduling, and patient concerns.
  • Comfortable handling lead conversion, sales, and appropriate upselling conversations within a healthcare environment.
  • Experience in plastic surgery, reconstructive surgery, aesthetics, dermatology, or a related specialty is highly preferred.
  • Proactive, organized, dependable, detail-oriented, and capable of working independently in a remote environment.

Basic Requirements

  • Must speak and write English clearly and professionally.
  • Must have relevant work experience.
  • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
  • Must be available to attend video meetings with camera on when required.

Technical Requirements

  • Computer: Reliable laptop or desktop computer.
  • Internet: Stable high-speed internet connection (minimum 25 Mbps).
  • Audio: Noise-canceling headset.
  • Video: Working webcam for virtual meetings.
  • Workspace: Quiet and professional work environment.

Benefits

  • Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
  • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
  • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
  • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
  • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
  • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
  • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
  • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

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