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Open nowPosted 494 days ago

Billing and Collections Executive

Workable (global search)19,973 open roles

Where
Buenos Aires, Argentina
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Your applicationOpen nowBilling and Collections ExecutiveWorkable (global search) · Buenos Aires, Argentina

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 494 days ago

Workable (global search) median: 2 days open

The posting

We are looking for a Billing and Collections Executive with an organized profile and strong attention to detail, to lead tasks related to billing, collections, internal/external customer service, and general administrative support. This role involves close coordination with different departments, as well as managing billing software and updating customer databases.

Billing

  • Calculate and update monthly and projected billing in the corresponding file.
  • Issue invoices in Argentina using the ARCA system.
  • Issue invoices through the Receita Federal for operations in Brazil.
  • Coordinate invoice issuance from Mexico via the local office.
  • Issue invoices for the U.S. entity using Chargebee.
  • Enter new clients and configure plans, discounts, and specific terms in Chargebee.
  • Email invoices to clients.
  • Upload and submit invoices through clients' designated portals.

Collections

  • Actively follow up on outstanding payments.
  • Record received payments in the billing file.
  • Reconcile payments across various bank accounts.
  • Record and maintain updated payment terms for clients.

Customer Care

  • Manage inquiries received through the billing email inbox.
  • Resolve issues, resend or correct invoices, cancel transactions, apply discounts, renew payment links, update billing or shipping information, and share account statements with internal and external clients.

Sales Assistant

  • Handle vendor onboarding: complete forms, send documentation, and register on client portals.
  • Keep customer and contract databases up to date.

General Administrative Tasks

Execute general administrative tasks as required, such as:

  • Managing commission payments for the sales team/partners.
  • Saving and organizing collection data.

Requirements

- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

- 2+ years of experience in billing, collections, or accounting roles.

- Familiarity with client portals and electronic invoicing systems (e.g., ARCA, Receita Federal).

- Previous exposure to regional billing processes (If you have done Argentina, Brazil, Mexico and the U.S. is a strong plus!).

- Proficiency in Microsoft Excel or Google Sheets for billing tracking and reporting.

- Experience using billing and subscription platforms like Chargebee is highly desirable.

- Language requirements: Spanish (Native/Fluent), English (Advanced), Portuguese (Desirable)

- High attention to detail and organizational skills.

- Strong communication and customer service abilities.

- Team player, but able to work independently and proactively.

Benefits

● Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills.

● OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use.

● Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance.

● Soft Hybrid Work: We meet once a week in our office, the rest of the time you can work remotely from wherever you like!

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