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Open nowPosted 11 days ago

Business Analyst - Hospital Operations

Workable (global search)108,016 open roles

Where
Mumbai, MH, India
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Your applicationOpen nowBusiness Analyst - Hospital OperationsWorkable (global search) · Mumbai, MH, India

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 11 days ago

Workable (global search) median: 7 days open

The posting

Job Description – Program Manager / Business Analyst

Location: Mumbai Industry: Healthcare / Hospitals Experience: 4–8 years Employment Type: Full-time

About the Role

We are looking for a Program Manager / Business Analyst to support the hospital's Mumbai operations through structured program management, business analysis, performance tracking, and cross-functional coordination.

The role will work closely with leadership and functional teams to identify operational gaps, analyze business performance, improve processes, and drive strategic initiatives.

Key Responsibilities

  • Work closely with hospital leadership to drive key operational and business initiatives.
  • Track progress of strategic programs and ensure timely execution.
  • Analyze hospital performance across key operational and business metrics.
  • Prepare dashboards, MIS, and management reports for leadership review.
  • Analyze revenue, patient volumes, occupancy, collections, referral trends, and other relevant KPIs.
  • Identify operational gaps and opportunities for process improvement.
  • Conduct data analysis and convert business data into actionable insights.
  • Coordinate with clinical, operations, finance, HR, TPA, marketing, and other teams for cross-functional initiatives.
  • Define project timelines, milestones, owners, and deliverables.
  • Track action items and ensure closure within agreed timelines.
  • Support implementation of new processes, systems, and operational initiatives.
  • Develop SOPs, process maps, trackers, and business review formats where required.
  • Conduct periodic performance reviews and highlight deviations from targets.
  • Support leadership in decision-making through data-backed analysis.
  • Identify risks, dependencies, and bottlenecks and proactively escalate them.
  • Drive continuous improvement initiatives across hospital operations.

Key Skills

  • Strong analytical and problem-solving skills.
  • Excellent Excel and data analysis skills.
  • Experience in preparing MIS, dashboards, and management presentations.
  • Strong project/program management capabilities.
  • Excellent stakeholder management and communication skills.
  • Ability to work with cross-functional teams.
  • Strong attention to detail and ownership.
  • Ability to translate data into clear business insights.

Preferred Background

Candidates with experience in hospital/healthcare operations, management consulting, business analytics, program management, healthcare strategy, or business analysis will be preferred.

Experience with Excel, Power BI, SQL, or other data-analysis tools will be an advantage.

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