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Open nowPosted 205 days ago

Business Analyst - IT - Goregaon, Mumbai

Workable (global search)108,016 open roles

Where
Goregaon, MH, India
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Your applicationOpen nowBusiness Analyst - IT - Goregaon, MumbaiWorkable (global search) · Goregaon, MH, India

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 205 days ago

Workable (global search) median: 7 days open

The posting

About Rentokil PCI

Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further

For more details: https://www.rentokil-pestcontrolindia.com

About the Role:

  • The Business Analyst will be responsible for gathering, analysing, and documenting business requirements to ensure accurate implementation and alignment with project goals.
  • The incumbent will report to the Assistant General Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

  • Collaborate with business stakeholders, project managers, and technical teams to gather business requirements for various projects
  • Conduct interviews, workshops, and surveys to elicit detailed and accurate requirements
  • Analyse collected information to identify gaps, inconsistencies, and potential challenges
  • Create clear and concise requirement documents, including functional/non-functional specifications, use cases, process flows, and user stories
  • Assist in prioritisation and validation of requirements with stakeholders to ensure alignment with business objectives
  • Participate in review sessions with stakeholders and project teams to ensure an accurate understanding of requirements
  • Support the resolution of requirement-related conflicts or issues during the project lifecycle
  • Collaborate with design and development teams to ensure proper implementation of requirements
  • Maintain and update the requirement documentation throughout the project lifecycle
  • Analyze current business processes ("As-Is") and design optimized future-state workflows ("To-Be").
  • Oversee User Acceptance Testing (UAT), ensuring the final product meets the defined business requirements and acceptance criteria.
  • Create high-quality documentation, including User Stories, Process Flow Diagrams, and Functional Specifications.

Key Result Areas:

  • Contribution to the identification and resolution of potential requirement conflicts.
  • Collaboration with cross-functional teams to ensure successful project outcomes.
  • Requirement Gathering & Analysis
  • Documentation & Specification Writing
  • Process Flow Mapping
  • Change & Issue Management

Requirements

Competencies (Skills essential to the role):

  • Strong analytical and critical thinking
  • Effective verbal and written communication
  • Active listening and empathy
  • Detail orientation and organisational skills
  • Team collaboration and stakeholder management

Educational Qualification / Other Requirement:

  • Graduate degree in the IT domain (Master’s Degree will be preferred)
  • 3+ years of relevant experience
  • Basic understanding of software development processes and technologies

Benefits

What can you expect from RPCI?

  • Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
  • Service
  • Relationships
  • Teamwork
  • Responsibility
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