The posting
Overview of the role
Euromonitor International has an established client base in Japan across different industries. The Account Manager (AM) plays a critical and unique role, managing a territory of existing clients in the consumer products industry space, AMs are personally responsible for securing renewals, growing revenues and embedding Passport (product) and Euromonitor.
We seek client relationships where Passport is regarded as a must-have strategic tool (therefore ensuring renewal) and we should be increasing revenues from a growing base of contacts and a better understanding of client organization, strategy and priorities. AMs are expected to expand the value of our current partnerships by further entrenching our data and analysis with current and new users.
By understanding why clients use and need our information, the AM will be able to recommend the services best fit for their needs which may include expanding their current subscription or engaging with our consulting team. AMs should also always be looking for revenue opportunities hidden behind client queries.
Revenues will come from:
- Annual price increases on like-for-like renewal.
- Significant revenue growth from syndicated upsell - AMs should be working the full Passport upsell agenda
- Monetizing account management by charging for analyst support (extractions, presentations, claim letters, etc.) whenever possible.
- Custom research revenues - ensure all custom research capabilities are promoted to all clients.
AMs must be confident, proactive and disciplined, and keen to work closely with clients/colleague and drive the commercial agenda
Key responsibilities
Account Manager will be mainly managing existing Passport subscribers of Japanese leading players in FMCG industries. With the assigned accounts, you are expected to:
- Secure contract renewal and grow revenues for each client
- Develop client relationships
- Understand company organization, strategy and priorities and -grow network of users, -grow usage, -successfully convey benefits of Passport and Euromonitor’s methodology, -establish Passport as must-have, -develop partnership style relationship
- Train users face-to-face or via online demos
- Provide expert research support to all clients, through detailed understanding of Euromonitor’s product portfolio and research methodology
- Encourage information sharing to improve quality of data in Passport
- Collaborate with colleagues from research and other offices, and -leverage research and industry expertise on queries, presentations, updates -develop product offering to meet the changing needs of our client base -share key selling points with counterparts for targeted upsell
Requirements
- Right to work in Japan
- At least 3 years of proven track record in achieving revenue goals with new business development and/or account management role, preferably (but not necessarily) in FMCG space
- Knowledge of consumer market trends and dynamics
- International perspective
- Ability to conduct successful negotiations with senior management
- Superb organisational skills with strong attention to detail
- Goal-oriented, target-driven and able to work under pressure to produce results
- Excellent presentation skills
- Excellent oral and written communication skills
- Language skills: Native Japanese and fluent in English (TOEIC865 or more)
- Market research, consulting, account management and/or industry analyst experience is a plus
Benefits
Why work with us?
Globally diverse, locally united:
Our 16 global offices are melting pots of culture and innovation. Your unique background and perspective are exactly what we need to enrich our collaborative team. No matter where you're based, you’re part of a global conversation. Feel you're a match? We're eager to hear from you.
Respect and inclusion at every step:
Your journey with us should be seamless. From application to interview, we're committed to making every process accessible. Need adjustments? Just chat with your recruiter — we’re here for you.
Celebrating you:
Our culture thrives on high performance and recognition. Here, it's not just about what you achieve but how you achieve it too. We celebrate your successes, creating a fulfilling and satisfying work environment.
The things that matter:
We care about your well-being. That’s why we offer competitive salaries, enhanced healthcare, pensions, generous holiday allowances, and a ‘Core hours’ policy that gives you flexibility. Our benefits are designed to support your life, both in and out of work.
Purpose beyond the workplace:
We understand that people want more from their work than just a job. Our Corporate Social Responsibility (CSR) programme empowers every colleague with two volunteering days a year and the chance to donate to a charity of their choice when they join. Whether mentoring locally, fundraising globally, or reducing our environmental impact, we’re all about making a positive difference and unlocking worlds of opportunity.
Your growth, our priority:
We're passionate about enabling you to excel and adapt in our fast-evolving landscape. With dedicated support for your professional growth, we offer career paths and development opportunities that grow with you.
Equal Employment Opportunity Statement:
Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organisation, or other non-merit factor.
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