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Open nowPosted 111 days ago

Business Manager - Marketplace

Workable (global search)108,016 open roles

Where
Casablanca, Casablanca-Settat, Morocco
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Your applicationOpen nowBusiness Manager - MarketplaceWorkable (global search) · Casablanca, Casablanca-Settat, Morocco

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 111 days ago

Workable (global search) median: 7 days open

The posting

Le Business Manager est responsable du développement commercial, de la gestion des partenaires vendeurs et de l'optimisation de la performance de la marketplace. Il veille à l'atteinte des objectifs de croissance, de chiffre d'affaires et de rentabilité tout en garantissant une expérience optimale pour les vendeurs et les clients.

Principales missions

Développement commercial

  • Identifier, prospecter et intégrer de nouveaux vendeurs stratégiques sur la plateforme.
  • Développer les catégories de produits prioritaires et accroître l'offre disponible.
  • Négocier les conditions commerciales avec les partenaires.
  • Assurer la croissance du chiffre d'affaires et du volume d'affaires généré par la marketplace.

Gestion du portefeuille vendeurs

  • Accompagner les vendeurs dans leur développement sur la plateforme.
  • Analyser les performances commerciales et proposer des plans d'amélioration.
  • Veiller à la qualité des catalogues produits, des prix et des contenus publiés.
  • Mettre en place des actions visant à améliorer les taux de conversion et les ventes.

Pilotage de la performance

  • Suivre les indicateurs clés de performance (GMV, chiffre d'affaires, marge, taux de conversion, panier moyen, taux d'annulation, satisfaction client, etc.).
  • Réaliser des analyses de marché et de concurrence.
  • Élaborer des reportings réguliers à destination de la direction.
  • Définir et mettre en œuvre des plans d'action pour atteindre les objectifs commerciaux.

Gestion des opérations marketplace

  • Coordonner les équipes internes (marketing, logistique, finance, service client et IT).
  • Assurer le respect des SLA et des engagements de service des vendeurs.
  • Participer à l'amélioration continue des processus et des outils de la marketplace.
  • Superviser les opérations promotionnelles et les campagnes commerciales.

Développement stratégique

  • Participer à la définition de la stratégie de croissance de la marketplace.
  • Identifier de nouvelles opportunités de marché et de partenariats.
  • Contribuer au lancement de nouvelles catégories de produits ou services.
  • Assurer une veille permanente sur les tendances du e-commerce et du marché marocain.

Requirements

Profil recherché

  • Bac+5 en Commerce, Gestion, Marketing ou équivalent.
  • Expérience de 7 à 10 ans minimum dans le e-commerce, le retail ou les marketplaces.
  • Bonne connaissance de l'écosystème digital et du marché marocain.
  • Excellentes capacités de négociation et de gestion de partenariats.
  • Forte orientation résultats et maîtrise de l'analyse de données.
  • Maîtrise d'Excel, Power BI et des outils de reporting.
  • Excellentes compétences relationnelles, organisationnelles et analytiques.
  • Expérience manageriale avérée (recrutement et gestion des Key account Manager)
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