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Open nowPosted 6 days ago

Call Center Agent

Workable (global search)108,016 open roles

Where
United States
Work mode
Remote
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Your applicationOpen nowCall Center AgentWorkable (global search) · United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 6 days ago

Workable (global search) median: 7 days open

The posting

LBC Mortgage

Remote Full-Time

LBC Mortgage is a well-established financial services company with over 20 years of industry experience. As we continue to grow our Insurance Department, we are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team.

If you enjoy helping people, have call center experience, and are fluent in both Russian and English, we'd love to hear from you!

Responsibilities:

  • Handle inbound and outbound customer calls
  • Assist clients with insurance-related questions and requests
  • Provide exceptional customer service via phone, email, and text
  • Follow up with clients regarding documentation and policy updates
  • Accurately enter and maintain customer information in company systems
  • Resolve customer concerns in a professional and timely manner
  • Work closely with internal departments to ensure a smooth customer experience

Requirements:

  • Fluent in English and Spanish (spoken and written)
  • Previous Customer Service or Call Center experience required
  • Strong communication and interpersonal skills
  • Excellent phone etiquette and active listening skills
  • Comfortable working in a fast-paced environment
  • Strong computer skills and ability to learn new systems quickly
  • Reliable internet connection and dedicated remote workspace

Preferred Qualifications:

  • Experience in the insurance industry is a plus
  • Experience with CRM systems
  • Sales or client retention experience is an advantage

What We Offer:

Fully remote position Stable, long-term opportunity Friendly and supportive team environment Professional growth opportunities

If you are passionate about helping customers and enjoy working with people, we'd love to hear from you!

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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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3×

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