The posting
Do you thrive in a fast-paced environment where no two days are the same? Are you passionate about hospitality, event execution, customer service, and creating memorable experiences? Join our Dining Services team as a Catering Coordinator & Event Supervisor and play a key role in delivering exceptional events across the Middlebury College community.
This is a dynamic position that combines event coordination, customer communication, administrative organization, and hands-on event supervision. Working with a high-volume catering operation generating approximately $1.8 million in annual sales, you'll help bring everything from small meetings to large campus celebrations to life.
This is a full time, benefits eligible, hourly position with a hiring range of $21.91 - $26.09 per hour. Shift differential is available for eligible shifts, are stackable, and can amount to a higher wage per hour.
- Weekend differential: an additional $1.00/hour - Evening differential: an additional $1.50/hour
Core Responsibilities:
- Maintain professional and consistent communication with customers, coworkers and all stakeholders while maintaining department policies and guidelines. Receive and track catering orders efficiency and consistency.
- Execute successful events and work closely with Catering colleagues and on-call team to realize the vision for each event. This includes but is not limited to assessing and facilitating equipment, product, and staffing needs; creating accurate signage; managing time and resources effectively; and following up on all aspects of work.
- Maintain a safe, clean work environment adhering to all safety standards including and not limited to following all ServSafe guidelines.
- Transport products and equipment across main campus, Breadloaf and Snowbowl year-round.
- Uphold Vermont Law regarding alcohol service, storage and inventory. Oversee that on call staff perform duties responsibly.
- Understand and uphold rules regarding PCI compliance when taking payment for product and services. Ensure accurate accounting for sales and revenue reporting.
- Develop and maintain strong understanding of all software systems utilized in the department and within the organization. Master and manage the Catertrax system for communication with customers and stakeholders.
- Manage time and resources responsibly and independently, support training and performance of on-call staff, contribute to continuous improvement efforts, and perform other duties as assigned.
Requirements
- Collectively 3-5 years prior experience in food services or catering required. Administrative experience preferred.
- Transferrable skills like communication, leadership, problem solving, teamwork, creativity, multitasking and critical thinking are all valuable skills that we value and the right candidate can be trained in the art of food service.
- Associate’s degree in food service or equivalent experience in food services or catering preferred but not required. Must pass the ServSafe Managers Food Safety course.
- Ability to have flexibility with both schedule and duties.
- Knowledge of MS Word, Office, Oracle HCM, Excel, web site management skills, Catertrax and 25 Live pro preferred. Office equipment proficiency preferred.
- Must gain and maintain VT DLC (Department of Liquor Control) certification, Middlebury College drivers license (van, gator and box truck), and PCI compliance.
Physical Demands and Working Conditions:
Must be able to stand for up to 6 hours continuously, as well as frequent bending and overhead reaching with twisting motions. Must be able to lift 10-20# numerous times during the day and up to 50lbs several times each day, must be able to push and pull up to 150lbs frequently. Repetitive use of hands for grasping, pushing, pulling, and fine manipulation. Standing for long periods of time
Will require flexible schedule typically Tuesday - Saturdays based on operational needs. Overtime and longer workdays 10 – 12 hours may be required.
Other:
An offer for this position is contingent upon successful completion of a criminal background check and references.
Benefits
As an employee of Middlebury College in Vermont, you will enjoy being part of a vibrant supportive community.
Middlebury offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits, and a generous time-away program - up to 34 days per year, increasing as the term of service lengthens. Employees are eligible for robust educational assistance programs. The result is a very high quality-of-life in a gorgeous setting. Middlebury College offers its employees excellent compensation and other perks of employment including:
- MiddCard Privileges: access to athletic facilities, discounts at the college store, library privileges, and cultural and sporting events. Spouses or domestic partners are eligible to receive a card with the same privileges.
- Discounts on season passes at Middlebury College's Snow Bowl, the Ralph Myhre Golf Course and the Rikert Outdoor Center.
- Access to our Partner Inclusion Program that provides comprehensive support services to the spouses and partners of Middlebury employees.
- A full listing of our benefit offerings can be found on our website or click to see some of the other fun perks of working at Middlebury, whether in Middlebury, VT or Monterey, CA!
Middlebury College is an equal-opportunity employer where diversity, equity, and inclusion are core values. To this end, the College recruits talented and diverse faculty, staff, and students from across the United States and around the world. Middlebury College encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically underrepresented communities. The College also invites applications from individuals who demonstrate an ongoing commitment to advancing diversity, equity, and inclusion in the workplace.
