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Open nowPosted 12 hours ago

Channel Sales Specialist / Especialista en ventas por canales

Workable (global search)107,835 open roles

Where
Mexico City, CDMX, Mexico
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Your applicationOpen nowChannel Sales Specialist / Especialista en ventas por canalesWorkable (global search) · Mexico City, CDMX, Mexico

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The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 4 days.

Share of postings closed within
  1. 1.9%1 day
  2. 4.0%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 12 hours ago

Workable (global search) median: 4 days open

The posting

Your team’s dynamic:

As a Channel Sales Specialist, you will play a key supporting role in the success of our channel sales team. You’ll be responsible for maintaining CRM accuracy, assisting with forecasting opportunity tracking, and providing backup support to the Channel Sales Specialists & Commercial team.

This is a great opportunity for someone looking to grow in sales operations and partner management.

What your day will look like:

CRM & Sales Operations

  • Maintain and update customer records and opportunity comments in the CRM (e.g., Microsoft Dynamics)
  • Assist with forecasting and pipeline management to ensure data accuracy and timely reporting
  • Issue quotes and track sales activities within the assigned territory
  • Provide backup support for Channel Sales Specialists, ensuring timely follow-ups and responses
  • Maintain CRM data accuracy by performing frequent updates and audits to ensure all account details, contact information, and pipeline stages reflect the most current status
  • Support forecasting efforts by entering and verifying sales data, tracking opportunity progress, and following up with sales reps to confirm pipeline updates
  • Generate and distribute CRM-based reports to assist with forecasting reviews and performance tracking, ensuring all data is complete and up to date for decision-making

Channel Sales Specialist Support

  • Develop a strong understanding of Genetec’s software solutions and assist in creating opportunities and quotes.
  • Support the development of tailored sales tools
  • Actively promote the partner portal by scheduling demos and support calls with Channel Partner Program members
  • Assist in progress of leads & Opportunities identified in CRM within assigned territories

Cross-functional collaboration

  • Support with Order follow up with Customer Services and Fulfillment teams
  • Communicate regularly with Directors, RSMs and Commercial team about general requests

More about you:

  • Bachelor’s degree in Business, Marketing, or a related field
  • B2B sales experience in a technology company is an asset
  • Fluent in English and Spanish (Portuguese is an asset)
  • Strong communication skills—verbal, written, and presentation
  • Proficient in Microsoft Word, Excel, PowerPoint; experience with Microsoft Dynamics CRM is a plus
  • Highly organized, detail-oriented, and process-driven
  • Able to work independently and translate broad directives into actionable tasks
  • Comfortable working cross-functionally and building relationships across teams

Let’s talk perks!

  • Language classes
  • Transportation and food allowances
  • Gym pass
  • Health and Dental plan
  • Life Insurance

Genetec is an equal opportunity employer; we strive for diversity and inclusion through our hiring approach, as well as through the training and professional development we provide. We partner with external organizations and implement internal initiatives to offer a welcoming work environment for employees of all backgrounds.

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La dinámica de tu equipo:

Como especialista en ventas por canales, desempeñarás un papel clave de apoyo para el éxito de nuestro equipo de ventas por canales. Serás responsable de mantener la precisión del CRM, colaborar en el seguimiento de las previsiones de oportunidades y brindar apoyo a los especialistas en ventas por canales y al equipo comercial.

Esta es una excelente oportunidad para alguien que busque crecer en el ámbito de las operaciones de ventas y la gestión de socios.

Cómo será tu día a día:

CRM y operaciones de ventas

  • Mantener y actualizar los registros de clientes y los comentarios sobre oportunidades en el CRM (por ejemplo, Microsoft Dynamics)
  • Colaborar en la elaboración de pronósticos y la gestión del pipeline para garantizar la precisión de los datos y la presentación oportuna de informes
  • Emitir cotizaciones y dar seguimiento a las actividades de ventas dentro del territorio asignado
  • Brindar apoyo de respaldo a los especialistas en ventas de canal, asegurando seguimientos y respuestas oportunas
  • Mantener la precisión de los datos del CRM mediante actualizaciones y auditorías frecuentes para garantizar que todos los detalles de las cuentas, la información de contacto y las etapas del proceso de ventas reflejen el estado más actualizado.
  • Apoyar los esfuerzos de pronóstico ingresando y verificando datos de ventas, dando seguimiento al progreso de las oportunidades y coordinando con los representantes de ventas para confirmar las actualizaciones del proceso de ventas.
  • Generar y distribuir informes basados en el CRM para apoyar las revisiones de pronósticos y el seguimiento del desempeño, asegurando que todos los datos estén completos y actualizados para la toma de decisiones.

Apoyo a los especialistas en ventas de canal

  • Desarrollar un profundo conocimiento de las soluciones de software de Genetec y ayudar a generar oportunidades y cotizaciones.
  • Apoyar el desarrollo de herramientas de ventas personalizadas
  • Promover activamente el portal de socios programando demostraciones y llamadas de soporte con los miembros del Programa de Socios de Canal
  • Ayudar en el avance de los clientes potenciales y las oportunidades identificadas en el CRM dentro de los territorios asignados

Colaboración interfuncional

  • Brindar apoyo en el seguimiento de pedidos con los equipos de Servicio al Cliente y Cumplimiento de Pedidos
  • Comunicarse regularmente con los directores, los gerentes regionales de ventas (RSM) y el equipo comercial sobre solicitudes generales

Un poco más sobre ti:

  • Licenciatura en Administración de Empresas, Mercadotecnia o un campo relacionado
  • Se valorará la experiencia en ventas B2B en una empresa de tecnología
  • Dominio fluido del inglés y el español (el portugués es una ventaja)
  • Sólidas habilidades de comunicación: verbal, escrita y de presentación
  • Dominio de Microsoft Word, Excel y PowerPoint; la experiencia con Microsoft Dynamics CRM es una ventaja
  • Altamente organizado, con atención al detalle y orientado a los procesos
  • Capacidad para trabajar de manera independiente y traducir directrices generales en tareas concretas
  • Capacidad para trabajar de manera interdepartamental y establecer relaciones entre equipos

¡Hablemos de beneficios!

  • Clases de idioma
  • Asignaciones para transporte y alimentación
  • Pase de gimnasio
  • Plan de salud y dental
  • Seguro de Vida

Genetec es un empleador que ofrece igualdad de oportunidades, nos esforzamos por lograr la diversidad y la inclusión a través de nuestro enfoque de contratación, así como de la capacitación y el desarrollo profesional que brindamos. Nos asociamos con asociaciones externas e implementamos iniciativas internas para brindar un ambiente de trabajo acogedor para empleados de todos los orígenes.

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