The posting
At Rezilient, we’re reimagining how primary and specialty care are delivered, making them more accessible, connected, and patient-centered than ever before. Through our hybrid CloudClinic model, we bring together in-person Medics and Care Teams with virtual Providers to deliver timely, tech-enabled care. By removing barriers to access and creating seamless integration between physical and digital care, we’re building a healthcare experience that’s as modern and data-driven as it is personal and human.
We are seeking a Chief Revenue Officer (CRO) who will serve as a core member of Rezilient’s executive leadership team and own the full revenue lifecycle across Growth, Sales, Customer Success, Revenue Operations, Strategic Partnerships, and Marketing. This leader will build and scale a unified go-to-market engine that drives top-line growth, deepens enterprise relationships, expands partnerships, and enhances patient and customer engagement. The ideal candidate has a strong track record in healthcare, preferably within value-based insurance, digital health, and/or care delivery, and thrives in a fast-paced, mission-driven environment.
Key Responsibilities:
Revenue Strategy & Go-to-Market Leadership
- Lead Rezilient’s overall revenue and go-to-market strategy, aligning commercial growth with the company’s hybrid CloudClinic care delivery model and long-term financial objectives.
- Oversee the company’s go-to-market organization, including Sales, Marketing, Customer Success, Strategic Partnerships, and Revenue Operations.
- Establish the commercial frameworks, performance metrics, and forecasting discipline necessary to support scalable revenue growth.
- Partner with Finance and executive leadership to ensure alignment between revenue performance, financial planning, and company growth.
Enterprise Sales & Market Expansion
- Drive enterprise sales strategy focused on partnerships with health systems and employers, expanding access to Rezilient’s hybrid care model.
- Lead development and execution of enterprise partnerships, including complex sales cycles and multi-stakeholder relationships.
- Identify opportunities for expansion across new markets, employer populations, and health system partnerships.
- Partner with Clinical, Product, and Operations leaders to ensure care delivery capabilities align with customer and market needs.
Member Engagement, Adoption & Utilization
- Ensure member engagement and care utilization remain central to Rezilient’s commercial strategy and client success.
- Work closely with Customer Success, Marketing, and Clinical Operations to strengthen awareness and adoption of Rezilient services among covered populations.
- Monitor engagement and utilization trends across partnerships and ensure insights inform both growth strategy and client retention efforts.
- Support initiatives that improve access, engagement, and ongoing use of Rezilient’s care model within partner populations.
Marketing & Market Development
- Oversee marketing strategy across brand, demand generation, and product marketing to support enterprise sales and market expansion.
- Ensure Rezilient’s care model and outcomes are clearly communicated to health systems, employers, and strategic partners.
- Align marketing efforts with sales priorities and engagement strategies across existing and prospective partners.
Strategic Partnerships & Network Development
- Develop and manage strategic partnerships with health systems, employers, and healthcare ecosystem partners.
- Identify partnership opportunities that expand access to Rezilient’s services and support long-term market growth.
Revenue Operations & Deal Pipeline
- Oversee Revenue Operations to ensure strong pipeline visibility, forecasting accuracy, and operational alignment across go-to-market teams.
- Establish systems and processes that support disciplined sales execution and long-term commercial scalability.
Executive Leadership & Strategic Planning
- Serve as a member of Rezilient’s executive leadership team, contributing to company strategy, organizational planning, and operational priorities.
- Build and support a high-performing commercial organization that operates with clarity, accountability, and strong cross-functional collaboration.
Requirements
- Bachelor’s degree required; MBA or advanced degree strongly preferred.
- 10+ years of progressive leadership experience in healthcare revenue roles spanning Sales, Growth, and/or Marketing.
- Prior experience overseeing commercial teams responsible for selling value-based insurance design models is highly preferred.
- Proven success leading multi-disciplinary organizations and driving predictable revenue within a rapid-growth healthcare or tech-enabled services company.
- Deep understanding of healthcare ecosystems, including health systems, employers, payers, providers, and specialty partners.
- Experience with value-based care, enterprise healthcare sales, or primary care delivery models strongly preferred.
- Track record of building scalable systems, processes, KPIs, and forecasting models.
- Exceptional communication and storytelling skills, with the ability to influence stakeholders across clinical, operational, and technical teams.
- Data-driven operator with strong analytical, financial modeling, and decision-making skills.
- Entrepreneurial mindset and comfort operating in an early-stage or growth-stage environment. Past experience in a startup is not required, but nice-to-have.
- Ability to thrive in a mission-driven culture focused on patient experience, clinical excellence, and operational integrity.
- Based in St. Louis, MO, or willing to visit routinely; remote candidates welcome with 25% travel expectations.
Benefits
This opportunity offers the chance to shape the future of healthcare in a culture where your ideas and contributions have a meaningful impact. You’ll be part of a supportive, collaborative, and diverse team, with competitive compensation and benefits that include generous PTO, paid family leave, comprehensive medical, dental, vision, and life insurance, as well as stock options and 401(k).
