Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 37 days ago

CityBee Customer Support Specialist

Workable (global search)108,016 open roles

Where
Vilnius, Vilnius County, Lithuania
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCityBee Customer Support SpecialistWorkable (global search) · Vilnius, Vilnius County, Lithuania

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 37 days ago

Workable (global search) median: 7 days open

The posting

CityBee, after more than 12 years, has emerged as one the key players in the car-sharing landscape across the Baltic region. Our operations span three countries: Lithuania, Latvia, and Estonia. The primary goal is to enable people to travel freely without the necessity of car ownership, thereby contributing to reduced traffic congestion and lowered CO2 emissions within cities. Thanks to the car-sharing services, as many as 15 thousand fewer cars now fill the streets and parking lots, showcasing the substantial influence of a solitary shared vehicle that can effectively replace the necessity for 15 privately owned cars!

CityBee belongs to Modus Mobility, which strives to provide smart mobility solutions to increasingly faster-living society and cities moving towards greener future needs. Modus Mobility also includes MyBee (car subscription).

At the moment, we are looking for a proactive Customer Support Specialist (full time) who wants to become a part of CityBee team.

As a Customer Support Specialist, you will be responsible to:

  • Ensure exceptional customer support via email, online chat, phone or other channels
  • Go extra mile for the customer collaborating with support team
  • Proactively watch out for the best interest of our customers
  • Escalate issues to your team leader or other departments as required
  • Provide training and assistance to other new team members when needed

Requirements

To be perfect fit we expect you to:

  • Have a customer-oriented mindset – any experience working with customers would be an advantage
  • Have excellent communication skills
  • Be able to communicate clearly on the phone
  • Be well organized and attentive to details
  • Be fluent in Lithuanian and good English language knowledge (Russian language is an advantage)
  • Have a positive “can-do” attitude
  • Be able to work flexible hours (weekends and shifts)

Benefits

  • Health and Safety Perks: Enjoy benefits like private health insurance (after probation), personal accident coverage
  • Little Perks, Big Smiles: We have some little extras for you, including a dog-friendly office space, snacks in the kitchen, free parking for your convenience, and fun regular events to look forward to
  • Flexibility at Your Fingertips: Work from home or our modern office, offering flexibility to optimize productivity and well-being
  • Freedom to Flourish: Here, we encourage thinking outside the box, taking ownership, and getting things done

Salary: 9.26 Eur/hour (gross)

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.