Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 118 days ago

Client Care Coordinator

Workable (global search)109,826 open roles

Where
Hartford, CT, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowClient Care CoordinatorWorkable (global search) · Hartford, CT, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 118 days ago

Workable (global search) median: 2 days open

The posting

Client Care Coordinator

Location: On Site , Springfield MA , M-F - 9-5 Department: Boca Health Marketing Reports to: National Director of Strategic Development Salary: Competitive based on education and experience.

About Boca Recovery Center

Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Position Overview

We are seeking a dedicated and compassionate Client Care Coordinator to support clients through their treatment journey and ensure a successful transition into aftercare services. This role manages client care from admission through discharge, with a strong focus on aftercare planning, engagement, group facilitation, and collaboration with outreach, clinical, operations, and alumni teams. The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes.

Key Responsibilities

Aftercare & Discharge Planning

  • Develop and implement individualized aftercare plans in coordination with clients, families, and clinical staff.
  • Facilitate referrals and placements into outpatient programs, sober living, and recovery housing.
  • Document and communicate all discharge planning details with the treatment team and referral sources.

Client Engagement & Support

  • Assist clients in navigating legal, family, or logistical barriers to treatment and recovery.
  • Participate in AMA blocking efforts, providing motivational support and involving family/support systems.
  • Maintain consistent, supportive communication with clients during treatment and facilitate smooth post-discharge transitions.

Group Facilitation

  • Lead engaging group sessions focused on relapse prevention, life skills, recovery maintenance, and aftercare education.
  • Encourage active participation and provide resources for continued care and long-term recovery.

Case Management Support

  • Support clients in completing FMLA, short-term disability, and related medical leave documentation.
  • Coordinate with employers, EAPs, and insurance providers to ensure continuity of care.
  • Provide assistance with housing, transportation, and employment resources during the discharge process.

Team Coordination & Communication

  • Serve as liaison between Clinical, Outreach, Alumni, and operational teams to ensure seamless care coordination.
  • Actively participate in interdisciplinary team meetings and case conferences.
  • Maintain accurate and timely documentation within the Electronic Health Records (EHR) system.

Key Performance Indicators (KPIs)

  • Aftercare Placement Rate: 90% of eligible clients discharged with confirmed aftercare plan and placement.
  • Timeliness of Aftercare Planning: Initial plan started within 5 days of admission; finalized at least 72 hours before discharge.
  • AMA Intervention Success Rate: 60% of clients receiving intervention remain in treatment for at least 72 additional hours.
  • Client Satisfaction: 85% positive feedback on aftercare planning and support from client satisfaction surveys.

Requirements

  • Associate’s Degree in Psychology, Social Work, Counseling, or related field (required)
  • 1–2 years of experience in behavioral health or substance use treatment setting
  • Familiarity with aftercare planning, FMLA/disability documentation, and case management preferred
  • Strong interpersonal, communication, and documentation skills
  • Ability to work both independently and collaboratively within a multidisciplinary team
  • Knowledge of community resources and treatment continuum
  • Experience using Electronic Health Records (EHR) preferred
  • Group facilitation experience is a plus

Benefits

Boca Recovery Center offers a comprehensive benefits package, including:

  • Health Insurance
  • Retirement Plans
  • Disability Coverage
  • Paid Time Off
  • Continuing Education & Professional Development Opportunities

Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.