Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 19 days ago

Client Experience Assistant

Workable (global search)108,016 open roles

Where
London, England, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowClient Experience AssistantWorkable (global search) · London, England, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 19 days ago

Workable (global search) median: 7 days open

The posting

You don't need experience.

You need the kind of warmth people remember.

The best hosts we meet aren't the ones with the longest CVs. They're the ones who make a room feel looked after, who spot the small thing before anyone asks, who turn a first hello into a lasting impression. That instinct can't be taught, and it's worth more here than any sector background. If you read that and felt something, keep reading. This is where careers here begin.

WHO WE ARE

Blue Gem, part of One Avenue Group, operates some of London's most premium workspaces. We design, build and run beautiful, hospitality-led buildings where the UK's most discerning companies choose to work. Our standards are uncompromising. Our brand is built on detail. We're growing fast, and we're opening new buildings.

THE OPPORTUNITY

Be the face of one of our flagship Central London centres, the warm welcome, the local expert, and the person who makes every client feel looked after. £26,500 base, plus up to 10% site bonus. Three roles available. This is where great careers here begin. You'll be the first face clients see and the heartbeat of the building, and the natural next step is into management. The package is built to reward delivery, with a clear 12-month roadmap and the future opportunity to become an Assistant Centre Manager. We're not looking for someone from the serviced office industry. We're looking for the right person. The systems, the standards, the commercial basics, all of it can be taught. Personality, energy and character cannot. This is a front-of-house seat with a real route up.

WHAT YOU'LL OWN

▸ Be the face of the building. Deliver a warm, polished welcome to every client and guest, you're their first point of contact and the reason they feel instantly at home.

▸ Know your clients and your building. Be the local-area expert and natural host who can answer anything, from the best coffee nearby to booking a boardroom.

▸ Keep standards immaculate. Daily walkrounds with a sharp eye, making sure every space looks, feels and runs perfectly.

▸ Make move-ins effortless. Set up offices, IT and access so a client's very first day feels completely seamless.

▸ Bring the building to life. Curate and host memorable client events that turn a workspace into a real community.

▸ Learn the admin and back-office. Get hands-on with the systems that keep a centre running, billing support, reporting, facilities coordination and supplier liaison.

▸ Learn far more than the front desk. Shadow every part of running a building, operations, client management and the commercial basics, so you're ready for what's next.

▸ Stay one step ahead. Be proactive: anticipate needs, spot the small things and fix them before anyone has to ask.

WHO WE'RE LOOKING FOR

We hire based on personality and character, not sector experience. Skills can be taught, the person you already are cannot. What we cannot teach is people-instinct, warmth, and the kind of care that earns trust fast. If you're naturally good with people, proud of your standards, and ready to be coached, we can build the rest with you.

▸ Client-first and proactive. You anticipate client needs and exceed expectations before being asked.

▸ A warm, friendly communicator. You give every client and guest the warmest welcome.

▸ Well organised. You manage daily tasks, walkrounds and requests reliably.

▸ Creative and resourceful. You bring fresh ideas to client events and the overall experience.

▸ Standards-proud. You keep the centre immaculate, welcoming and on-brand. And three things we can't train:

▸ Positive Attitude. Positively responsive, we serve attentively, and always with a smile.

▸ Problem Solving. Genuinely thoughtful, we look at every problem from the client's point of view.

▸ Above and Beyond. Devoted to deliver, we take ownership, responsibility, and are empowered to make decisions.

WHY AMBITIOUS PEOPLE JOIN US

▸ A business that invests in leadership. Ambitious people perform best when given ownership, trust and the room to grow.

▸ Flagship Central London buildings. You'll work somewhere you're genuinely proud of.

▸ A high-growth, entrepreneurial environment. Pace, accountability and ambition, inside a collaborative, people-focused culture.

▸ A genuine team. Events, lunches and a one-team culture where people look out for each other, and support at a pace that suits you.

WHERE THIS ROLE GOES

Client Experience Assistant to Assistant Centre Manager. Your roadmap is clear. You'll work through four milestones, each one taking around six months, building your skills and confidence:

▸ Milestone 1, months 1–6: Master the welcome.

▸ Milestone 2, months 7–12: Own the experience.

▸ Milestone 3, months 13–18: Learn the admin and operations.

▸ Milestone 4, months 19–24: Step up. Complete your four milestones and you'll have the future opportunity to step up to Assistant Centre Manager. And the room to rise is real, not a vague promise. Thirty per cent of our people have been promoted, and our leadership is built from people who joined and rose fast. Prove yourself here, and the next steps are genuinely open.

THIS COULD BE YOUR STORY

Real progression. Real leadership. Real opportunity. We back ambitious people, and we back it with a real route up. Our leaders built their careers here, rising fast on character and performance, not where they came from. Indre Vasiliauskaite, Executive Director. She didn't come from our sector. She built her foundation in client-facing roles elsewhere, where service, standards and a feel for people became second nature, and we hired her for exactly that. She joined the Group as a Business Manager, was promoted to Head of Operations within three years, took a seat on the Operating Board, and now sits at the top table as Executive Director of Blue Gem. She started where you're starting. Start here. Perform. Rise fast.

THE PROOF

▸ 84% say our training is outstanding

▸ 86% are proud to work here

▸ 98% portfolio occupancy against an industry average of 83–88%

▸ 30% of roles filled by internal promotion

HOW TO APPLY

If this sounds like you, we'd love to meet you. Strong candidates are invited to an Open Morning at one of our flagship Central London buildings: breakfast, time with our senior leadership team, and a real feel for how we operate. It's where we see the person behind the CV. Please apply today if this role excites you!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.