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Open nowPosted 5 days ago

Collection Analyst (Low Recovery) - with Field Work

Workable (global search)107,990 open roles

Where
Taguig, Metro Manila, Philippines
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Your applicationOpen nowCollection Analyst (Low Recovery) - with Field WorkWorkable (global search) · Taguig, Metro Manila, Philippines

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 5 days ago

Workable (global search) median: 6 days open

The posting

About First Circle

First Circle is one of the fastest-growing FinTech companies in the country, providing financial services to under-served SMEs. We've already transformed access to credit for thousands of businesses, and now we're building a full-stack neobank offering innovative new products and services. As part of our ongoing growth, we're strengthening our Collections Team to boost recovery rates and reduce delinquency. We're looking for a hardworking, reliable, and hands-on Field Collector or Skip Tracer to join us.

We are seeking a dynamic Collection Analyst for our FSA and Low Recovery Accounts to join our Product Operations team. This role combines the responsibilities of a collection analyst doing desk collections and field collections. The Collection Analyst will play a critical role in bridging internal teams and external stakeholders, fostering relationships, and driving First Circle’s growth initiatives.

Responsibilities

  • Account Management: Oversee Low Recovery and FSA accounts to ensure effective handling.
  • Collections & Tracing: Conduct desk/field collections, customer tracing, and on-site visits.
  • Negotiation & Follow-up: Secure Promises to Pay (PTPs), negotiate payment terms, and actively follow up.
  • Documentation: Maintain accurate, up-to-date records of all collection efforts and field visits.
  • Target Achievement: Consistently meet or exceed performance, recovery, and productivity goals.

Requirements

  • Motorcycle Requirement: Should own and drive a motorcycle.
  • Field Work & Mobility: Willingness to do field work within and outside of Metro Manila.
  • Years of Experience: 1-5 years of relevant experience as a Field Collector or Collection Analyst.
  • Educational Requirement: Bachelor's degree in any field.
  • Work Ethic & Drive: Self-motivated and proactive, insists on excellence and is driven to constantly improve, displays initiative and independence in task execution. Comfortable working with difficult-to-recover accounts.
  • Teamwork & Collaboration: Collaborative and able to thrive in team-oriented environments.
  • Skills & Competencies
  • Quick learner; able to adapt to and internalize new processes rapidly.
  • Demonstrates efficiency and accuracy in resolving challenges.
  • Highly organized, detail-oriented, and dependable.
  • Strong communication and negotiation skills.
  • Persistent and resourceful.

Benefits

  • Salary: PHP 25,000-30,000 monthly
  • Benefits: HMO coverage from week one, gasoline allowance, ownership policy on motorbikes, monthly fitness allowance
  • Join a team with a deeply collaborative culture! Learn more here: https://www.firstcircle.ph/careers
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