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Open nowPosted 222 days ago

Community Manager

Workable (global search)107,990 open roles

Where
Gurugram, HR, India
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Your applicationOpen nowCommunity ManagerWorkable (global search) · Gurugram, HR, India
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 222 days ago

Workable (global search) median: 6 days open

The posting

Community Engagement & Growth

  • Build and manage online communities across social media, WhatsApp groups, forums, and other digital platforms
  • Foster meaningful conversations and encourage member participation
  • Respond to comments, messages, and queries in a timely and professional manner
  • Develop strategies to increase community size and engagement

Content & Communication

  • Plan and execute community-focused content calendars
  • Create posts, newsletters, polls, discussion threads, and engagement campaigns
  • Collaborate with the marketing team to align messaging with brand voice
  • Highlight user-generated content and community success stories

Events & Activations

  • Plan and execute online and offline community events, webinars, meetups, and campaigns
  • Coordinate with internal stakeholders and external partners
  • Ensure seamless execution and high participation rates

Insights & Reporting

  • Track engagement metrics, sentiment, and growth KPIs
  • Analyze community feedback and provide actionable insights to marketing/product teams
  • Prepare monthly reports on community performance

Brand Advocacy

  • Identify and nurture brand advocates and influencers
  • Build ambassador programs to strengthen community loyalty
  • Ensure consistent brand tone and experience across platforms

Qualifications & Skills

  • Bachelor’s degree in Marketing, Communications, Business, or related field
  • 2–5 years of experience in community management, social media, or digital marketing
  • Excellent written and verbal communication skills
  • Strong interpersonal and relationship-building abilities
  • Experience managing social media platforms and community tools
  • Basic understanding of analytics tools and engagement metrics
  • Ability to multitask and work in a fast-paced environment

Preferred Qualifications

  • Experience managing healthcare/startup/consumer brand communities (customize as needed)
  • Experience with CRM or community management platforms
  • Event planning experience

Key Competencies

  • Empathy & Active Listening
  • Conflict Resolution
  • Creativity & Initiative
  • Data-driven mindset
  • Collaboration & Stakeholder Management

What We Offer

  • Opportunity to shape and grow a thriving brand community
  • Collaborative and innovative work environment
  • Learning and growth opportunities
  • Competitive compensation
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