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Open nowPosted 54 days ago

Concierge VIP Services | Clinic Assistant

Workable (global search)108,016 open roles

Where
Hong Kong, Yau Tsim Mong District, Hong Kong SAR China
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Your applicationOpen nowConcierge VIP Services | Clinic AssistantWorkable (global search) · Hong Kong, Yau Tsim Mong District, Hong Kong SAR China

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 54 days ago

Workable (global search) median: 7 days open

The posting

Responsibilities

  • Deliver premium concierge services to VIP patients and ensure an exceptional patient experience
  • Manage patient appointments, registration, reception, billing, and general administrative duties
  • Handle patient enquiries professionally via phone, email, and in person
  • Ensure a seamless, efficient, and positive patient journey throughout the clinic visit
  • Assist doctors during consultations, treatments, and clinical procedures
  • Dispense medications accurately according to doctors' instructions
  • Promote and support patient adoption of the QHMS mobile app and digital healthcare services
  • Educate patients on healthcare services and facilitate referrals where appropriate
  • Support daily clinic operations, including inventory control and medical supply management
  • Maintain a clean, safe, and welcoming clinic environment
  • Perform blood taking procedures where qualified and authorized
  • Assist with ad hoc projects and other duties as assigned

Requirements

Qualifications, Training and Experience

  • HKDSE / HKCEE or above
  • Proficiency in both written and spoken English, Cantonese and Mandarin
  • Excellent interpersonal and communication skills with a strong customer service mindset
  • Passionate about delivering premium patient care and concierge level service
  • Strong organizational skills with the ability to multitask and work effectively in a fast-paced environment
  • Detail-oriented, responsible, and able to handle patient information with confidentiality
  • Comfortable using digital tools and mobile applications to support patient engagement and clinic operations
  • Fresh Graduates are Welcome
  • Experience in Hospitality/ Aviation/ Luxury retail industry would be an advantage
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  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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