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Open nowPosted 10 days ago

Coordinateur(trice) Logistique | Logistics Coordinator

Workable (global search)108,016 open roles

Where
Montreal, QC, Canada
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Your applicationOpen nowCoordinateur(trice) Logistique | Logistics CoordinatorWorkable (global search) · Montreal, QC, Canada
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 10 days ago

Workable (global search) median: 7 days open

The posting

Mandat: Relevant du gestionnaire des services de transport terrestre, le coordonnateur de la logistique agira à titre de personne-ressource principale pour les comptes clients qui lui seront attribués au sein de la division du transport terrestre. Il ou elle appuiera les opérations en offrant un service rapide et efficace pour répondre à toutes les demandes des clients.

Responsabilités:

  • Offrir un service à la clientèle exceptionnel.
  • Répondre rapidement aux demandes des clients dans les délais établis.
  • Organiser et coordonner efficacement les expéditions par route.
  • Saisir les données avec précision et efficacité dans notre système informatique.
  • Assurer le suivi et la traçabilité des expéditions afin de garantir une livraison dans les délais.
  • Préparer et tenir à jour les procédures opérationnelles normalisées (PON) des clients.

Exigences :

  • 1 à 2 ans d'expérience dans un domaine connexe
  • Expérience en service à la clientèle.
  • Connaissance du secteur du transport routier.
  • Le bilinguisme (anglais et français) est obligatoire.

Ce que vous offrez :

  • Capacité à travailler efficacement aussi bien en équipe qu’en autonomie.
  • Excellentes aptitudes en communication et à l’écoute.
  • Grande motivation personnelle.
  • Engagement à offrir un service à la clientèle exceptionnel.

Ce que nous offrons :

  • Employeur souscrivant au principe de l'égalité des chances.
  • Rémunération concurrentielle.
  • Couverture complète des soins de santé et des soins dentaires.

____________________________________________________________________________________________

Mandate:

Reporting to the Manager of Ground Transportation Services, the Logistics Coordinator will act as the primary contact for assigned customer accounts within the Ground Transportation division. He/She will support operations by providing timely and efficient service to all customer inquiries.

Responsibilities:

  • Deliver exceptional customer service to clients.
  • Respond promptly to client requests within established timelines.
  • Organize and coordinate road shipments efficiently.
  • Accurately and efficiently enter data into our computer system.
  • Track and trace shipments to ensure timely delivery.
  • Prepare and maintain client Standard Operating Procedures (SOPs).

Requirements:

  • 1-2 years of experience in related field
  • Experience in customer service.
  • Knowledge of the trucking industry.
  • Bilingualism in English and French is required.

What You Offer:

  • Ability to work effectively both in a team environment and independently.
  • Strong communication and listening skills.
  • High level of self-motivation.
  • Commitment to providing outstanding customer service.

What We Offer:

  • Equal opportunity employer.
  • Competitive compensation.
  • Comprehensive health and dental care.
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