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Open nowPosted 14 hours agoWe saw it 72 min after it went up

Country Head

Workable (global search)108,383 open roles

Where
Auburn Hills, MI, United States
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Your applicationOpen nowCountry HeadWorkable (global search) · Auburn Hills, MI, United States

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.8%14 days
  5. 34.2%30 days
This job: posted 14 hours ago

Workable (global search) median: 2 days open

The posting

Role Summary

Current below The Country Head – USA is responsible for building, scaling, and leading Jyoti CNC’s USA operations with full P&L ownership.

This role is about organization building, discipline, execution, and long-term growth, not just sales.

The Country Head sets the culture, governance, and performance rhythm for the entire USA business.

Suggested below The Country Head – USA is responsible for building, scaling, and leading Jyoti CNC’s USA business with full P&L ownership and end-to-end accountability across sales, applications, service, operations, and governance.

This role is a builder-leader mandate: establish the organization, operating cadence, and discipline required to deliver profitable growth, installed-base monetization, and customer trust through world-class execution.

Essential Functions & Key Responsibilities

1. Business & P&L Ownership

Current

  • Own complete USA P&L: revenue, gross margin, cost, working capital
  • Define annual and quarterly business plans
  • Ensure pricing discipline and profitable growth
  • Drive service revenue and installed-base monetization

Suggested (add FANUC “targets / budgets / cash flow / tracking”)

  • Own full USA P&L: revenue, margin, opex, working capital, cash flow
  • Build and execute annual/quarterly operating plan (growth, cost, capacity, coverage)
  • Enforce pricing/discount governance and profitable mix
  • Drive aftermarket/service growth (spares, service contracts, retrofits, uptime programs)
  • Establish performance tracking: plan vs actual, corrective actions, lessons learned

2. Organization Building & Leadership

Current

  • Hire, develop, and lead Zone Heads and leadership team
  • Build strong Sales, Applications, Service, and Operations culture
  • Establish accountability, review cadence, and performance discipline
  • Ensure right talent, right cost, right productivity

Suggested (add FANUC HR rigor + succession + compliance)

  • Build and lead the leadership team (Zone Heads + Tech Center + Service + Ops + Finance)
  • Create a high-performance culture: clarity of roles, accountability, cadence, standards
  • Own leadership development: coaching, performance planning, evaluation, succession planning
  • Ensure organizational design supports scale (territory coverage, service footprint, parts readiness)
  • Partner with global HR/legal to ensure compliance with employment requirements and company values

3. Sales & Market Strategy

Current

  • Define go-to-market strategy (direct sales focus)
  • Drive territory expansion and key account penetration
  • Oversee funnel quality, forecasting accuracy, and conversion
  • Manage strategic customers and high-value negotiations

Suggested (add FANUC “partners / integrators / proposal” where relevant)

  • Define GTM strategy (direct + strategic partners where needed) aligned to global goals
  • Drive territory expansion, vertical strategy, and key-account penetration
  • Run a disciplined commercial rhythm: pipeline health, conversion, forecast accuracy, deal governance
  • Own strategic negotiations and executive customer relationships
  • Strengthen proposal/application capability: right solution, right risk, right margin

4. Operations, Tech Centers & Service Excellence

Current

  • Ensure strong coordination between Tech Centres and Central Warehouse
  • Drive machine uptime, service response, and customer satisfaction
  • Oversee inventory strategy, spares availability, and repair TAT
  • Reduce repeat failures and improve reliability perception

Suggested (add FANUC “execution excellence / closeouts / lessons learned”)

  • Ensure seamless coordination across Tech Centers, central warehouse, and field service
  • Establish service operating standards: response time, first-time-fix, uptime, escalation protocol
  • Build parts strategy: critical spares, stocking policy, inventory turns, repair TAT, obsolescence control
  • Reduce repeat failures through structured root-cause, corrective actions, and reliability feedback loop
  • Track execution performance and implement lessons learned (install quality, handover, repeat issues)

5. Governance, Reporting & Representation

Current

  • Establish weekly, monthly, quarterly performance reviews
  • Report performance transparently to global leadership
  • Ensure compliance with company processes and values
  • Act as face of company in USA market

Suggested (add FANUC “alignment with global strategy / customer + employee engagement”)

  • Set the governance rhythm: weekly ops review, monthly business review, quarterly strategy review
  • Report performance transparently to global leadership with clear actions/owners/dates
  • Ensure adherence to Jyoti processes, ethics, and brand standards
  • Represent Jyoti CNC externally: customers, industry events, strategic partners
  • Drive employee engagement and customer satisfaction as explicit leadership outcomes

6) Performance Metrics (KPIs)

Current

  • USA revenue growth vs plan
  • Gross margin and discount discipline
  • Forecast accuracy
  • Service revenue growth
  • Inventory turns and cash discipline
  • Team build-out, retention, productivity

Suggested (add FANUC-style categories + execution KPIs)

  • Revenue vs plan (new machines + aftermarket)
  • Gross margin + discount compliance
  • Forecast accuracy (monthly + quarterly)
  • Installed-base monetization (service contracts / spares / retrofits)
  • Service execution: response time, first-time-fix, uptime, repeat-failure reduction
  • Working capital: inventory turns, AR/DSO, cash flow
  • People: leadership team build-out, retention, capability development, engagement

Requirements

Qualifications & Experience

Current

  • Bachelor’s in Engineering or Business (MBA preferred)
  • 18–25+ years CNC machine tools / capital equipment
  • Proven scaling USA organizations
  • Strong commercial, operational, leadership capability
  • Discipline, clarity, accountability leadership style

Suggested (blend FANUC “cross-functional leadership / complexity”)

  • Bachelor’s in Engineering/Business (MBA preferred)
  • 15–25+ years in CNC machine tools / capital equipment / industrial technology
  • Proven success leading cross-functional functions (sales, applications, service, operations, finance)
  • Demonstrated experience building/scaling a region or country organization
  • Strong executive communication, operating cadence discipline, and customer-facing leadership

Work Environment & Physical Demands

Frequent exposure to tech center, warehouse, and customer manufacturing environments with hazards such as noise, electricity, chemicals/coolants, heavy equipment, and automated/manual machinery.

Physical demands include frequent travel, standing/walking on shop floors, occasional bending and lifting/carrying materials, and periodic extended hours to support escalations, key installs, and business-critical deadlines.

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