Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 25 days ago

CRM Manager

Workable (global search)108,016 open roles

Where
New York, NY, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCRM ManagerWorkable (global search) · New York, NY, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 25 days ago

Workable (global search) median: 7 days open

The posting

Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission-aligned CRM Manager Manager to support our Development department.

The CRM Manager will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life.

Development Operations CRM Manager

Reporting to the Director of Development Operations, the CRM Manager will perform the critical role of maintaining the Raiser’s Edge NXT database and related platforms for HCZ. This position will be responsible for ensuring the integrity and accuracy of donor information in collaboration with the Development Team. The manager will design, build, and deliver custom reports and lists to facilitate the work of the development team. This includes database cleanup, imports, analyzing trends, custom fundraising reports, and records maintenance. The role includes monitoring the integrity of the information contained in the database and determining how to translate data into usable, actionable information for the formation and execution of fundraising strategies and metrics.

Requirements

Essential Duties and Responsibilities:

Database Management:

  • Oversee the daily operation and maintenance of the Raiser's Edge NXT database.
  • Ensure accurate and timely data entry, including donor information, gift tracking, pledges, and fundraising event details.
  • Proactively leads regular database hygiene and maintenance efforts, including duplicate management and periodic audits.
  • Assists in developing written policies, procedures, and training materials for processing and data management.

Reporting & Analytics:

  • Assists with data needs, ad-hoc reports or queries, and financial reports as requested by all departments.
  • Provide insights and recommendations based on data to support fundraising strategies and decision-making.

Gift Processing:

  • Support the processing of donations, including online, offline, and event-based gifts.
  • Ensure timely and accurate acknowledgment and receipt of donations.

Donor Stewardship & Engagement:

  • Manage segmentation and tracking for donor communications, appeals, and acknowledgments.
  • Assist with creating tailored reports for high-level donor meetings, major donor cultivation, and stewardship initiatives.

Training & Support:

  • Provide database training and support for staff members in the Development department.
  • Act as the primary point of contact for any Raiser's Edge NXT-related questions or troubleshooting and provide outstanding customer service to users.

Qualification, Skills and Knowledge Requirements

  • Minimum 3 years of experience working with Raiser's Edge NXT in a non-profit setting.
  • Familiarity with other fundraising tools or CRMs is a plus. Salesforce experience is welcome.
  • Blackbaud Professional Certification preferred.
  • Demonstrated skill in developing queries, reports, and dashboards.
  • Experience importing and exporting data.
  • Ability to troubleshoot and resolve database-related issues independently.
  • Ability to manage multiple projects, competing priorities and challenging deadlines.
  • Strong understanding of fundraising principles and best practices, including gift processing, donor stewardship, and reporting.
  • Detail-oriented with a commitment to data integrity and quality of work.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with both internal teams and external stakeholders.
  • Experience in training and supporting staff in database usage.
  • Ability to take initiative, work independently and perform as a team player.
  • Proficient with Microsoft Office applications, Word, Excel, Outlook and Teams.

Benefits

As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth.

Our exceptional full-time benefits include:

  • Highly competitive base salaries
  • Paid time off
  • Employee referral bonus
  • Career advancement
  • No-cost health insurance
  • Life Insurance
  • Short-and long-term disability
  • Additional voluntary benefits
  • Wellness discounts
  • Commuter benefits
  • Financial wellness perks
  • Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)

The annual salary range for this position is $70,000 -$75,000 per year. To be considered, interested applicants should apply directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone is an Equal Opportunity Employer.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.