Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 10 days ago

Croatian Speaking Support Specialist - Work In Sofia, Bulgaria

Workable (global search)107,990 open roles

Where
Sofia, Sofia City Province, Bulgaria
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCroatian Speaking Support Specialist - Work In Sofia, BulgariaWorkable (global search) · Sofia, Sofia City Province, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 10 days ago

Workable (global search) median: 6 days open

The posting

Croatian Speaking Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with world-class organizations across the European BPO and customer support sectors. We are dedicated to facilitating seamless career transitions, ensuring that candidates pursuing jobs in Bulgaria find exceptional opportunities that align with their professional ambitions.

Job Overview

We are currently seeking a motivated professional for the Croatian Speaking Support Specialist position in Bulgaria to join a dynamic customer support team in Sofia. This role is ideal for individuals who are passionate about delivering high-quality service and wish to build an international career within the thriving Customer Support Services industry.

Key Responsibilities

  • Deliver expert support to customers via phone, email, and live chat in Croatian, maintaining the highest standards of the Customer Support Services industry.
  • Resolve technical and general inquiries with efficiency and empathy to ensure maximum user satisfaction.
  • Document customer interactions accurately within our internal CRM systems to maintain comprehensive account history.
  • Collaborate with international teams to optimize support workflows and contribute to the company’s service performance metrics.
  • Stay updated on product knowledge and service policies to provide precise and helpful information to all users.
  • Participate in team briefings and training sessions designed to enhance your performance for the monthly performance bonus.
  • Act as a primary cultural and linguistic bridge for Croatian-speaking clients navigating our support platforms.

Requirements

  • Native or fluent Croatian (spoken and written) is mandatory for this role.
  • Professional proficiency in English to collaborate within our international corporate environment.
  • Valid EU passport or a valid work permit allowing employment in Bulgaria.
  • Strong communication skills and a passion for problem-solving within the Customer Support Services sector.
  • Prior experience in a support environment is considered an advantage for this Croatian Speaking Support Specialist position in Bulgaria.
  • A positive, proactive mindset with the desire to excel in a fast-paced, modern workplace.

Benefits

What We Offer

  • Competitive Monthly Salary
  • Fully Paid Training programs to ensure your success.
  • Comprehensive Health Insurance package.
  • Fully Paid Relocation Package (flight, transfer, hotel) for a stress-free transition to your new home.
  • Generous Monthly Performance Bonus based on your individual achievements.
  • Ongoing career development and clear paths for internal promotion.
  • A vibrant, multicultural working environment in the heart of Sofia.

Life in Bulgaria

Bulgaria offers an incredible quality of life, characterized by a perfect blend of ancient history and a modern, rapidly growing business hub. As a professional choosing from the many Croatian-speaking jobs available in the region, you will find that Bulgaria provides a warm climate, stunning mountainous landscapes, and a lively social scene in the capital city of Sofia. The country is known for its affordability, allowing you to enjoy a high standard of living while you build your career.

Relocating to Bulgaria is a life-changing experience, with a welcoming international expat community and a world-renowned culinary culture. Whether you are looking for networking opportunities or simply a better work-life balance, Bulgaria remains a top destination for ambitious professionals. We are committed to making your move to Bulgaria as smooth as possible with our comprehensive relocation support.

How to Apply

If you are ready to take the next step in your career and join a forward-thinking team, we invite you to apply now for this Croatian Speaking Support Specialist position in Bulgaria. Please submit your updated CV, and a dedicated recruiter from Mercier Consultancy Group will be in touch to discuss your application.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.