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Open nowPosted 100 days ago

Croatian-Speaking Travel Support Agent for Booking Agency Work Remotely - Greece

Workable (global search)108,016 open roles

Where
Greece
Work mode
Remote
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Your applicationOpen nowCroatian-Speaking Travel Support Agent for Booking Agency Work Remotely - GreeceWorkable (global search) · Greece

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 100 days ago

Workable (global search) median: 7 days open

The posting

Mercier Consultancy is seeking a Croatian-Speaking Travel Support Agent to join our remote team while working from Greece. This role offers the flexibility of working from a beautiful location while providing excellent travel support services for Booking.com customers.

In this position, you will assist Croatian-speaking customers with their travel bookings and inquiries on the Booking.com platform. Your role is crucial in ensuring a smooth, hassle-free experience for travelers, helping them navigate options, resolve issues, and enjoy their trips.

***ALREADY LIVING IN GREECE? YOU WILL RECEIVE 1200 HIRING BONUS!***

Responsibilities

  • Deliver outstanding customer support to Croatian-speaking users of Booking.com through various communication channels
  • Help clients with reservations, modifications, cancellations, and general travel questions
  • Resolve issues promptly and professionally to maintain high customer satisfaction
  • Keep detailed records of interactions and transactions in the company database
  • Work collaboratively with internal teams to improve customer service processes and policies

Requirements

  • Fluency in Croation and English, both written and verbal, is essential. Please indicate your nationality and native language in your C.V. and/or Cover Letter.
  • Previous customer service experience, preferably in travel or hospitality
  • Strong communication and problem-solving skills
  • Comfortable working remotely and managing time effectively
  • Self-motivated, proactive, and detail oriented
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Right to live and work in Greece or EU citizen status

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 3 months accommodation )

1200 euros hiring bonus if you are already in Greece

Private Health Insurance

50 euros food bonus (if work from office)

2 Extra Salaries Per Year

A lot of extra perks

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