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Open nowPosted 725 days ago

Customer Advisor Danish or Norwegian, Warsaw Poland

Workable (global search)109,826 open roles

Where
Warsaw, Masovian Voivodeship, Poland
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Your applicationOpen nowCustomer Advisor Danish or Norwegian, Warsaw PolandWorkable (global search) · Warsaw, Masovian Voivodeship, Poland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 725 days ago

Workable (global search) median: 2 days open

The posting

Tasks:

• Perform inbound calls, chats in Danish

• Advise partners on flights, products, prices, fares, rules, and online services contributing to the

success of our client.

• Change the reservation both in time and destination, change of personal data

• Handle special service requests (wheelchairs, special assistance, animals)

• Deal with cancellation and refund of tickets

• Help in purchasing airline tickets and handling different payment methods.

• Support customers with travel difficulties.

Requirements

Requirements:

• Danish - C1 (both spoken and written)

• English – B2

• Excellent technical skills (MS Office, Browsers, general computer skills)

• Positive energy, enjoy communicating with customers and colleagues

• Previous experience in Customer service, digital service platforms and CRM tools is an

advantage

Benefits

What do we offer you?

• Work for the largest, well-known Nordic 5-star airline - SAS

• Fully paid 2-month training program, combining "learning by doing" with the support of a

dedicated training buddy.

• Training in English (Mon-Fri: 8:00-16:30), after 3 months you will be upskilled and divided

into different departments

• Salary: 9550 PLN gross

• Employment contract for full time (1st contract – 3 months, after probation period, we extend

the contract to fixed-term according to business needs and Employee’s performance)

• Shift work: 5 days a week, Monday - Friday 07:00 - 19:00, Saturday - Sunday 09:00 - 18:00

twice a month working Saturdays & Sundays.

• Private medical care (Luxmed)

• Group insurance program, sports, and leisure program

• Benefit from our investment in your growth through coaching and mentoring, enhancing your

skills and potential.

• Training and development programs.

• A very dynamic and international work environment with plenty of career opportunities.

• Social activities, events, and celebrations.

• Multinational environment.

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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