Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 530 days ago

Customer Experience Specialist

Workable (global search)108,016 open roles

Where
Taguig, Metro Manila, Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Experience SpecialistWorkable (global search) · Taguig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 530 days ago

Workable (global search) median: 7 days open

The posting

Working at Freelancer.com are for the:

  • Self-growth enthusiasts. We kickstart our day asking, what can I improve today?
  • Trailblazers. If you’re someone who takes charge and strives to have their ideas turn into instant impact, you’re in!
  • Data-driven. In making decisions we rely on one question, what does the data say?
  • Changemakers. Driven by our mission to bring billions of jobs to people, we’re here to change lives and empower individuals worldwide.
  • Team players. Here at Freelancer, we are a pro sports team. We work together seamlessly, passing the ball of innovation and collaboration to score success as one.

About Freelancer.com

Thirteen-time Webby award-winning Freelancer.com is the world’s largest freelancing and crowdsourcing marketplace by total number of users and projects posted. More than 80+ million registered users have posted over 30 million projects and contests to date in over 2,000 areas as diverse as website development, logo design, marketing, copywriting, astrophysics, aerospace engineering, and manufacturing.

Freelancer Limited is listed on the Australian Securities Exchange under the ticker ASX:FLN and is quoted on OTCQX Best Market under the ticker FLNCF.

The impact you’ll make in the team

With our mission to provide one billion jobs across the globe, we are in need of Customer Experience Specialists who’ll be willing to take our company to the next level! As a sneak peak of behind the scenes, you’ll be able to:

  • Provide exceptional customer service through email or live chat sessions at all times
  • Handle and investigate customer issues and recommend solutions.
  • Effectively articulate complex information to a variety of technical and non-technical users.
  • Solve issues using a variety of mediums, including email, chat, and phone.
  • Interact with our customer support and financial operations team on a regular basis.
  • Turn customer service into customer acquisition.
  • Handle sensitive and complex support issues as well as escalated issues.
  • Record details of inquiries, comments and complaints

Requirements

  • Excellent English verbal and written communication skills - the ability to express complex ideas simply and concisely
  • Target driven
  • Proactive and a self-starter; constantly seeks new challenges
  • Ability to multi-task with a knack for solving problems in new and creative ways
  • Ability to remain calm under pressure
  • Must be able to work flexible hours including graveyard shifts, shifting/rotation of schedules, weekends, overtime and some holidays (if required)

Benefits

  • Earn a salary that recognizes your talent and dedication
  • Comprehensive and competitive HMO benefits to keep you and your family healthy
  • Work hard, take ownership, and watch your career soar in a dynamic and meritocratic workplace
  • Enjoy a delicious, free meal every day and the added perk of free snacks and beverages, to help you stay productive and focused throughout the day!
  • Experience transparency and open communication at our weekly town halls, featuring Q&A sessions with the CEO
  • Get inspired and stay engaged with our company's regular hackathons and engagement activities, where you can put your skills to the test and compete for cash prizes!!
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.