Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 18 days ago

Customer Onboarding Coordinator - Telecoms

Workable (global search)108,016 open roles

Where
Manila, Philippines
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Onboarding Coordinator - TelecomsWorkable (global search) · Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 18 days ago

Workable (global search) median: 7 days open

The posting

Job Title: Customer Onboarding Coordinator

Location: Remote (Philippines)

Salary: 1200-1600 USD per month, paid in PHP or USD.

About Us

Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction.

Role Overview

We’re looking for an organised and detail-focused individual to manage the ordering and onboarding of telecoms services, including telephone systems, broadband, and number porting.

You’ll work closely with sales, suppliers, and internal teams to ensure orders are accurate, progressed efficiently, and delivered on time, helping create a smooth onboarding experience for customers.

Key Responsibilities

  • Place and manage orders for telecoms services in line with customer requirements
  • Track orders from submission to completion, chasing progress where needed
  • Manage number porting and broadband provisioning, resolving any issues quickly
  • Liaise with suppliers to ensure timely delivery and escalate delays where necessary
  • Collaborate with internal teams to keep orders aligned with customer expectations
  • Provide updates to customers and respond to order-related queries
  • Maintain accurate records and update internal systems and trackers

Requirements

What we’re looking for

  • 3+ years of experience in telecoms provisioning, order management, or service delivery
  • Hands-on experience with broadband provisioning and number porting processes
  • Experience working with telecoms suppliers and managing live orders from submission to completion
  • Proven ability to manage multiple orders simultaneously with high accuracy
  • Strong written and spoken English communication skills, with experience communicating with customers, telecom suppliers, and internal sales teams
  • Available during UK business hours
  • Experience using HubSpot is a plus

Benefits

  • Work in a dynamic, supportive team.
  • Competitive salary of 1200-1600 USD/month, paid in PHP or USD.
  • Fully remote working environment.
  • Access to Perkbox for discounts and rewards.
  • Participate in our employee referral scheme.
  • Monthly staff awards to celebrate achievements.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.