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Open nowPosted 101 days ago

Customer service (0063 June 2026)

Workable (global search)108,016 open roles

Where
Singapore
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Your applicationOpen nowCustomer service (0063 June 2026)Workable (global search) · Singapore

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 101 days ago

Workable (global search) median: 7 days open

The posting

About the role

The job holder is to handle all sales support and customer service activities of assigned accounts. This is a fast pace working environment and staffs is expected to be able to follow up on urgent matters after office hours and also able to digests whole departmental email.

Key responsibilities

  • Attend to inquiries regarding product availability, pricing, delivery surcharges, and lead time
  • Work with Sales to understand and execute pricing and supply and payment for each account
  • Manage the order-to-delivery process to ensure smooth delivery, including coordination with customers, Sales, the global supply team, as well as delivery agents
  • Fulfill delivery requirements for orders, coping with changes in delivery requirements and provide professional advice in relation to local geographical conditions and supply limitations
  • Order follow-up activities, including submission of delivery notes for invoicing, chase and monitor outstanding payment
  • Maintain continuous and positive rapport with customers, monitor account performance and any changes in assigned accounts

Requirements

About you

  • Excellent interaction capabilities and a proactive communicator
  • Diploma level and above
  • Proactive and takes initiative to solve issues and deliver results
  • Good customer service
  • Willing to work in the maritime industry, supply chain or shipping with a sense of urgency, Good time management
  • Experience in the marine industry is an advantage, but not mandatory
  • Strong in Excel and other MS office applications
  • Self-motivated, confident, able to work independently, and effective in communication

Benefits

  • 21 days Annual Leave
  • In house gymnasium
  • In-house canteen
  • Medical and dental cover for staffs and dependent
  • Hand phone and laptop provided by company
  • Company transport pick up at various MRT station (9 MRT station throughout Singapore)

Benefits

Chan Chee Meng

07C3069

R1110620

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