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Open nowPosted 20 days ago

Customer Service Agent

Workable (global search)108,016 open roles

Where
Agios Ioannis Rentis, Attica, Greece
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Your applicationOpen nowCustomer Service AgentWorkable (global search) · Agios Ioannis Rentis, Attica, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 20 days ago

Workable (global search) median: 7 days open

The posting

Η Optimal, για λογαριασμό εταιρεία πελάτη της, ηγέτιδας στον χώρο των τηλεπικοινωνιών, αναζητεί Customer Service Agent. Πρόκειται για πενθήμερη εργασία, πλήρους απασχόλησης σε κυλιόμενες βάρδιες και remote μοντέλο εργασίας μετά τους πρώτους 3 μήνες.

Ως Customer Service Agent, σκοπός είναι να παρέχει πληροφορίες και να επιλύσει ζητήματα που αφορούν υπηρεσίες τηλεφωνίας με στόχο την άμεση και αποτελεσματική εξυπηρέτηση.

Τι θα κάνεις στη καθημερινότητα σου:

  • Επικοινωνία με οικιακούς πελάτες μέσω εισερχόμενων κλήσεων
  • Παροχή εξειδικευμένων λύσεων
  • Ενεργοποίηση υπηρεσιών
  • Διαχείριση Παραπόνων

Τι ζητάμε από σένα:

  • Προηγούμενη εμπειρία σε τηλεφωνικό κέντρο θα εκτιμηθεί θετικά
  • Γνώση συστημάτων CRM
  • Πολύ καλή γνώση Η/Υ (MS Office, Internet browsers)
  • Καλή γνώση της αγγλικής γλώσσας (προφορικά και γραπτά)
  • Εξαιρετικές επικοινωνιακές και διαπραγματευτικές ικανότητες
  • Ενεργός ακροατής

Η εταιρεία σου προσφέρει:

  • Ανταγωνιστικό πακέτο παροχών
  • Σύστημα επιβράβευσης μέσω επίτευξης στόχων
  • Διεξοδικό πρόγραμμα εκπαίδευσης νέων υπαλλήλων
  • Φιλικό και ευχάριστο εργασιακό περιβάλλον

Σχετικά με την Optimal:

Από το 2005, η Optimal προσφέρει απαράμιλλες, εξατομικευμένες υπηρεσίες ανθρώπινου δυναμικού σε μεγάλους οργανισμούς. Είμαστε περήφανοι για την παροχή μιας πλατφόρμας επιχειρηματικής υποστήριξης 360° προς τους πελάτες μας μέσω 6 τμημάτων:

  • Talent Acquisition
  • HR Strategy & Talent Development
  • Learning & Development
  • Workforce Management
  • Recruiting
  • Outplacement

Η Optimal είναι εργοδότης ίσων ευκαιριών. Αξιολογούμε όλες τις αιτήσεις με βάση τα προσόντα και την εμπειρία, χωρίς διακρίσεις λόγω φύλου, ηλικίας, εθνικής καταγωγής, θρησκείας, αναπηρίας, σεξουαλικού προσανατολισμού ή οποιουδήποτε άλλου χαρακτηριστικού. Όλες οι αιτήσεις αντιμετωπίζονται με απόλυτη εχεμύθεια, σύμφωνα με την Πολιτική Προστασίας Δεδομένων της εταιρείας.

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