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Open nowPosted 92 days ago

Customer Service Clerk

Workable (global search)108,016 open roles

Where
Tampa, FL, United States
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Your applicationOpen nowCustomer Service ClerkWorkable (global search) · Tampa, FL, United States

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  4. CV RocketApplied on Workable (global search)'s own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 92 days ago

Workable (global search) median: 7 days open

The posting

Position Summary

Our Customer Service Clerk assists the Front End Manager and Customer Service Lead in executing the store's front-of-house operations, including cashiering, customer service, checkout efficiency, and janitorial tasks. This role ensures a positive shopping experience by maintaining excellent customer service standards, ensuring that common areas are clean and sanitary, and accurately executing cash handling processes. As a main point of customer contact, this position plays a uniquely important role in the overall success of the store.

Key Responsibilities

  • Streamline the customer experience through fast, friendly, and accurate checkouts.
  • Delight customers by exceeding their expectations with best-in-class service.
  • Carefully bag each customer’s order and offer assistance in loading their cars.
  • Perform daily cleaning duties, including sweeping the floors, operating the floor machine, cleaning restrooms, and other duties as assigned by the Front End Manager.
  • Handle customer concerns, complaints, and service recovery professionally and efficiently.
  • When cashiering, follow all cash handling procedures, including counting down and reconciling tills.
  • Maintain cleanliness, organization, and merchandising standards in checkout and entrance areas.
  • Resolve operational issues quickly to maintain service levels.
  • Coordinate with store leadership to support overall store operations and customer satisfaction goals..

Requirements

Qualifications

  • Relevant industry experience preferred but not required
  • Basic computer, POS, and cash management knowledge
  • Strong problem‑solving skills with the ability to make quick, effective decisions
  • Excellent communication and organizational skills
  • Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
  • Knowledge of food safety regulations preferred, but not required
  • High school diploma or equivalent required

Physical Requirements

  • Ability to stand and walk for extended periods of time; bend, and lift up to 40 lbs.
  • Comfortable working in varying temperature environments (coolers, freezers, kitchens)

Benefits

  • Full-time: Medical, Dental, Vision, Life Insurance/AD&D, Short-Term Disability, and Long-Term Disability coverage available through employee and employer contributions
  • Full-time: 401(k) and Roth 401(k) retirement plans with company participation (if applicable)
  • Additional voluntary benefits available

Compensation

  • $16.00 - $17.00 per hour
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