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Open nowPosted 207 days ago

Customer Service Officer

Workable (global search)108,016 open roles

Where
Singapore
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Your applicationOpen nowCustomer Service OfficerWorkable (global search) · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 207 days ago

Workable (global search) median: 7 days open

The posting

About the company: Bianka Panova Academy is a premier institution dedicated to providing world-class training in rhythmic gymnastics. Located in Singapore, the academy is renowned for its commitment to excellence, nurturing young talents, and fostering a supportive environment for athletes to thrive. With a team of experienced coaches and state-of-the-art facilities, Bianka Panova Academy is a leader in the field, offering comprehensive programs that cater to various skill levels and aspirations.

Job responsibilities: - Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly. - Manage customer accounts and maintain accurate records of interactions and transactions. - Assist in the enrollment process for new students, ensuring all necessary documentation is completed. - Coordinate with coaches and administrative staff to ensure smooth communication and operations. - Handle complaints and provide appropriate solutions, escalating issues when necessary. - Develop and maintain positive relationships with clients to enhance customer satisfaction and loyalty. - Contribute to the development and implementation of customer service policies and procedures.

Job requirements: - Proven experience in a customer service role, preferably in an educational or sports setting. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and attention to detail. - Ability to work independently and as part of a team. - Proficiency in Microsoft Office Suite and customer service software. - Fluency in English; additional language skills are a plus. - A positive attitude and a passion for helping others.

Job benefits: - Competitive salary package. - Opportunities for professional development and career advancement. - A supportive and dynamic work environment. - Employee discounts on academy programs and services. - Health and wellness benefits.

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