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Open nowPosted 259 days ago

Customer Service Representative (Temporary - 3 Months)

Workable (global search)108,016 open roles

Where
Amman, Amman Governorate, Jordan
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Your applicationOpen nowCustomer Service Representative (Temporary - 3 Months)Workable (global search) · Amman, Amman Governorate, Jordan

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 259 days ago

Workable (global search) median: 7 days open

The posting

Location: Jordan Employment Type: Full-Time (3-Month Contract) Project Start Date: February 1st, 2026

Job Overview

A highly reputable organization in Jordan is seeking a Customer Service Representative to join its team on a full-time, 3-month contractual basis starting February 1st, 2026. The ideal candidate will be customer-focused, professional, and able to handle inquiries efficiently while maintaining high service standards.

Key Responsibilities

  • Handle inbound and outbound customer inquiries via phone, email.
  • Provide accurate information about products, services, and company policies
  • Resolve customer complaints and issues in a timely and professional manner
  • Maintain clear and detailed records of customer interactions
  • Escalate complex issues to the relevant departments when necessary
  • Ensure high levels of customer satisfaction and service quality
  • Follow company guidelines and service standards at all times

Requirements

  • Bachelor’s degree
  • Previous experience in customer service or a related field is an advantage
  • Excellent English language skills are mandatory
  • Willingness to work in shifts
  • Strong communication and interpersonal skills
  • Professional attitude with strong problem-solving abilities
  • Ability to work full-time for the full 3-month duration

What’s Offered

  • Full-time employment for 3 months
  • Social Security coverage
  • Opportunity to work with a highly reputable organization
  • Professional and supportive work environment
  • Competitive compensation
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