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Open nowPosted 152 days ago

Danish Customer Service and Sales Officer in Malta

Workable (global search)108,016 open roles

Where
Copenhagen, Capital Region of Denmark, Denmark
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Your applicationOpen nowDanish Customer Service and Sales Officer in MaltaWorkable (global search) · Copenhagen, Capital Region of Denmark, Denmark

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 152 days ago

Workable (global search) median: 7 days open

The posting

Are you a fluent Danish speaker with a background in sales and a passion for customer excellence? Join a Great Place to Work-Certified international bank that is redefining the "new generation" of digital lending.

As a Customer Service & Sales Officer, you will be a key driver in our German-market operations. This role is designed for a target-driven individual who can blend high-level customer support with the ability to convert inquiries into successful loan and card applications. You’ll be working in a fast-paced Fintech environment where your sales experience will directly impact the bank's growth.

Your Responsibilities

  • Sales & Conversion: Actively engage with Danish-speaking leads to guide them through the loan application process and promote our card products.
  • Customer Support: Handle incoming inquiries via phone, email, and SMS, providing solutions that balance customer needs with business goals.
  • Onboarding & Verification: Manage the customer journey from the first click to final verification, ensuring all documentation is accurate and compliant.
  • Portfolio Growth: Collaborate with the Payments and Collections teams to ensure customer retention and high satisfaction levels.
  • Market Insight: Use your sales expertise to identify customer pain points and suggest improvements to our product offerings.

Requirements

  • Language: Native or C1 level fluency in Danish (essential) and a professional command of English.
  • Sales Experience: Minimum 1–2 years of experience in a sales-driven environment (e.g., Telesales, Business Development, or Commission-based Retail).
  • Financial Literacy: Previous experience in banking or financial services is highly preferred.
  • Tech Savvy: Strong proficiency in Microsoft Office, specifically Excel, and experience with CRM systems.
  • Work Authorization: You must hold an EU Passport or currently have the legal right to work in Malta.
  • Attributes: Resilient, persuasive, and motivated by hitting performance targets.

Benefits

  • Salary: Competitive base salary of €25,000 per year.
  • Bonuses: Performance-based bonus structure.
  • Relocation Support: Financial assistance (relocation bonus) to help you settle into life in Malta.
  • Health & Security: Comprehensive Private Health Insurance and Life Insurance.
  • Office Culture: Modern office facilities featuring daily fresh fruit, coffee, and toast.
  • Social Life: Regular monthly after-work events and "Casual Friday" drinks.
  • Lifestyle: Enjoy over 300 days of sunshine and a vibrant expat community in one of Europe's most popular island destinations.
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