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Open nowPosted 227 days ago

Danish-Speaking Customer Service Advisor in Malta

Workable (global search)108,016 open roles

Where
Copenhagen, Capital Region of Denmark, Denmark
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Your applicationOpen nowDanish-Speaking Customer Service Advisor in MaltaWorkable (global search) · Copenhagen, Capital Region of Denmark, Denmark

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 227 days ago

Workable (global search) median: 7 days open

The posting

Our client, one of the world’s leading online gambling brands, is looking for Danish-speaking Customer Service Advisors to join their dynamic team in Malta.

This role is ideal for someone who enjoys working in a fast-paced, international environment and is passionate about delivering outstanding customer experiences. You will be the main point of contact for customers worldwide, ensuring every interaction is handled professionally and efficiently.

Key Responsibilities

  • Assist customers with betting, payments, and account-related queries
  • Provide support via Live Chat, email, and phone
  • Deliver a high-quality customer experience in every interaction
  • Resolve issues efficiently while maintaining a positive and professional tone
  • Work collaboratively within a team environment
  • Adapt to a varied schedule aligned with the sporting calendar (including evenings, weekends, and public holidays)

This is a full-time position offering the opportunity to grow within a well-established and respected brand.

Requirements

  • Native or fluent Danish (written and spoken)
  • Good command of English
  • Strong customer service mindset
  • Ability to remain calm under pressure
  • Strong multitasking and problem-solving skills
  • Proactive attitude and willingness to take ownership
  • Openness to feedback and continuous improvement
  • Good computer literacy (CRM experience is an advantage)
  • Previous experience in a fast-paced customer service environment is beneficial

Benefits

  • Competitive base salary
  • Performance-based bonus
  • Career development opportunities
  • Free gym access
  • Comprehensive private health insurance
  • Healthy office snacks
  • Additional birthday leave
  • Regular social events and team activities
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