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Open nowPosted 267 days ago

Danish Speaking Customer Service for Food Delivery Platform -Remote in Greece

Workable (global search)108,016 open roles

Where
Denmark
Work mode
Remote
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Your applicationOpen nowDanish Speaking Customer Service for Food Delivery Platform -Remote in GreeceWorkable (global search) · Denmark

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 267 days ago

Workable (global search) median: 7 days open

The posting

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Danish Speaking Customer Service Representative for a leading Food Delivery Platform, offering a remote position based in Greece. This role is perfect for individuals who are passionate about food and delivering exceptional customer service to Danish-speaking users.

Responsibilities

  • Provide outstanding customer support to Danish-speaking customers via phone, email, and chat regarding their food delivery inquiries and issues.
  • Assist customers with order placements, modifications, cancellations, and resolving any delivery-related concerns.
  • Handle customer complaints professionally and work towards ensuring customer satisfaction.
  • Collaborate with partners and delivery teams to address any issues and enhance the overall user experience.
  • Stay updated on the latest promotions, features, and services of the food delivery platform to provide accurate information.
  • Document all customer interactions accurately and contribute to service improvement initiatives.
  • Foster positive relationships with customers to encourage loyalty and repeat business.

Requirements

  • Fluency in Danish and English, both written and spoken.
  • Experience in customer service, preferably in the food or tech sector.
  • Strong communication and interpersonal skills.
  • Ability to handle sensitive information and manage customer expectations effectively.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent organizational skills.
  • A passion for food and a proactive approach to customer service.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Free Greek Lessons, discounts and other perks
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