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Open nowPosted 540 days ago

Danish Speaking - Customer Service iGaming in Malta - Relocation Included

Workable (global search)19,973 open roles

Where
Germany
Work mode
Remote
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Your applicationOpen nowDanish Speaking - Customer Service iGaming in Malta - Relocation IncludedWorkable (global search) · Germany

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 540 days ago

Workable (global search) median: 2 days open

The posting

Start your new adventure with Next Job Abroad as a Danish Speaking Customer Support Agent in the vibrant iGaming industry based in Malta! This is an exciting opportunity to use your language skills in a dynamic environment while experiencing the beauty and culture of the Mediterranean. In this role, you will provide outstanding support to our Danish-speaking customers, ensuring they have a fun and engaging gaming experience.

As part of our customer support team, you will respond to inquiries, resolve issues, and offer detailed guidance regarding our gaming products. If you have a positive attitude, exceptional communication skills, and a passion for providing excellent service, we would love to hear from you. To assist you in starting this new chapter, we also provide a comprehensive relocation package!

Responsibilities

  • Provide high-quality customer support via chat, email, and phone to Danish-speaking clients.
  • Quickly and effectively address and resolve customer queries and concerns.
  • Guide customers through our gaming services to enhance their overall experience.
  • Collaborate with your team to maintain exceptional service levels.
  • Record and track customer interactions accurately in our CRM system.
  • Gather customer feedback and provide insights to support service improvements.
  • Participate in training initiatives to enhance your skills and product knowledge.

Requirements

  • Fluency in Danish and proficient in English; additional languages are an asset.
  • Previous experience in customer support or similar roles is preferred.
  • Strong communication and interpersonal skills with a commitment to customer satisfaction.
  • Able to manage multiple tasks and maintain composure in a busy environment.
  • Experience with CRM tools and customer service platforms is a plus.
  • Willingness to relocate to Malta and immerse yourself in a new culture.
  • A true passion for gaming and knowledge of the iGaming industry are highly valued.

Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Hybrid working setup.
  • Yearly salary €26.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (reviewed case by case)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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