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Open nowPosted 424 days ago

Danish Speaking Remote Support Specialist -Remote in Greece

Workable (global search)109,826 open roles

Where
Denmark
Work mode
Remote
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Your applicationOpen nowDanish Speaking Remote Support Specialist -Remote in GreeceWorkable (global search) · Denmark

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 424 days ago

Workable (global search) median: 2 days open

The posting

Patrique Mercier Recruitment FR is thrilled to offer a position for a Danish Speaking Remote Support Specialist. This role is perfect for individuals who are adept at providing excellent customer service and technical support to Danish-speaking clients. As a remote support specialist, you will play a vital role in enhancing customer satisfaction by resolving inquiries and technical challenges efficiently.

Responsibilities

  • Deliver top-quality support to Danish-speaking customers through remote communication channels, including phone, email, and chat.
  • Diagnose and troubleshoot a broad range of technical issues involving software, hardware, and applications.
  • Offer precise guidance and solutions to customers while walking them through troubleshooting processes.
  • Document all support interactions accurately, maintaining comprehensive records in the support management system.
  • Collaborate with technical teams to escalate and resolve complex problems effectively.
  • Ensure follow-up with clients to confirm the resolution of their issues and measure satisfaction with the support received.
  • Continuously update knowledge on product information and industry trends to provide knowledgeable support.

Requirements

  • Fluency in Danish and English, with strong communication skills both verbally and in writing.
  • Prior experience in customer service or technical support is preferred.
  • Exceptional analytical and problem-solving abilities with effective troubleshooting skills.
  • A strong focus on customer service and excellent interpersonal skills.
  • Experience with remote support tools and customer management systems is advantageous.
  • Ability to work independently while managing multiple tasks in a remote environment.
  • A passion for technology and a commitment to continued professional development in the tech industry.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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