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Open nowPosted 25 days ago

Danish-speaking Team Leader - Sales & Collections

Workable (global search)107,990 open roles

Where
Copenhagen, Capital Region of Denmark, Denmark
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Your applicationOpen nowDanish-speaking Team Leader - Sales & CollectionsWorkable (global search) · Copenhagen, Capital Region of Denmark, Denmark

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 25 days ago

Workable (global search) median: 6 days open

The posting

Ready to take ownership of a team and help grow a developing market?

We are looking for an experienced Team Leader to lead a small Denmark-focused Sales & Collections team for an international bank based in Malta.

This is a hands-on leadership role combining people management, sales performance, customer experience and collections – ideal for someone who enjoys coaching people while also working closely with targets, KPIs and operational performance.

Your Role

You will lead a team of fewer than 10 agents and take responsibility for their day-to-day performance and development.

You will:

  • Lead, coach and develop the Sales & Collections team
  • Drive performance across sales, onboarding and collections
  • Own and follow up on key KPIs and targets
  • Monitor conversion rates, default rates and collections results
  • Support customer onboarding and document verification
  • Help develop effective collections strategies
  • Ensure customers are treated fairly and professionally
  • Identify opportunities to improve processes and team performance
  • Collaborate with other departments across the business
  • Ensure processes follow internal compliance standards and policies

Requirements

You have:

  • Previous leadership experience
  • Experience within sales, collections, customer service, financial services or another performance-driven environment
  • Strong coaching and people-management skills
  • A commercial mindset and confidence working with KPIs
  • Excellent English
  • Fluency in Danish
  • An EU passport / right to work in Malta

Benefits

  • Competitive salary and benefits
  • Performance-based opportunities
  • International banking experience
  • Leadership responsibility for your own team
  • Career development within a growing organisation
  • Multicultural workplace with colleagues from across Europe
  • Full-time position based at the company's Malta Head Office

Lead a Team – Build Your Career in Malta

Malta isn't only sunshine and Mediterranean life. It's also home to a large international financial services sector and an established community of professionals from across Europe.

For someone looking to combine leadership responsibility with international banking experience, this could be a very interesting next step.

Ready for your next leadership challenge in Malta? Apply with your CV in English.

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