The posting
Company Description
Civica's Central Government & Defence (CGD) business helps government organisations transform the services that matter most. We design, build and manage secure digital services, data platforms and modern applications that improve outcomes for citizens and public servants. Combining public sector expertise with capabilities in digital, data, AI and cloud, we work alongside our clients to deliver intelligent solutions and lasting impact.
Why this role matters
Our customer partners with UK Central Government and Defence to deliver trusted, value‑driven data and AI outcomes. We’re recruiting a Senior Data & AI Governance Consultant to help clients build robust data governance foundations and adopt responsible, well‑assured AI. You’ll work under broad direction to deliver engagements, advise on good practice, and create practical artefacts—policies, standards, operating models, and evaluation frameworks—that measurably improve data quality, model reliability, risk posture, and compliance.
Requirements
What you’ll do
Delivery & client engagement (SFIA L4 – Enable)
- Deliver data governance workstreams: policies & standards, roles & RACI, stewardship models, data issue management, and data quality measurement & remediation.
- Design and implement metadata & cataloguing (business glossary, lineage capture, classification & sensitivity labels) using client‑standard platforms.
- Contribute to AI assurance across the lifecycle:
- Training data readiness (provenance, quality, representativeness, bias checks, privacy & IP considerations, synthetic data controls).
- Model selection support (fit‑for‑purpose criteria, interpretability needs, security constraints, compute/cost trade‑offs).
- Test & evaluation (appropriate metrics and acceptance thresholds; robustness, fairness, privacy, and safety testing; secure red‑teaming where applicable).
- Operational governance (monitoring KPIs, drift detection, incident response, change control, and regular re‑evaluation & re‑training with realistic datasets).
- Author clear artefacts: governance frameworks, operating procedures, evaluation plans, model cards/datasheets, risk assessments, and assurance reports.
- Run workshops and interviews with stakeholders, capturing requirements and converting them into actionable designs and backlogs.
- Support benefits tracking (e.g., DQ uplift, lineage coverage, model performance stability, incident reduction).
Methods, tools & assurance
- Apply and tailor customer playbooks for data governance and AI assurance (policy templates, DQ standards, risk & control libraries, evaluation checklists).
- Configure/enable client tools (e.g., Microsoft Purview for governance/lineage/labels; Azure ML / Databricks / Fabric for MLOps, model registry, monitoring; Power BI governance).
- Contribute to assurance reviews and quality gates; maintain well‑structured evidence for audits and approvals.
Consulting & collaboration
- Work in multi‑disciplinary teams with data architects, platform engineers, and security colleagues; manage day‑to‑day stakeholder communications.
- Contribute to proposals and estimates; create slideware and demos for pre‑sales and discovery.
- Coach junior consultants; share knowledge through internal communities of practice.
What you’ll bring (Essential)
- Proven experience in data governance delivery, including:
- Policy & standards, stewardship models, RACI, decision forums.
- Data quality (dimensions, rules, scorecards, monitoring, remediation).
- Metadata & catalogue adoption (business glossary, lineage, classification & sensitivity).
- Privacy & protection in data handling (e.g., DPIAs, retention, access control, auditability).
- Practical understanding of AI assurance, covering:
- Training data preparation and validation (provenance, quality, representativeness, bias mitigation).
- Model selection considerations (interpretability, performance, risk, security constraints).
- Testing & evaluation (appropriate metrics, benchmarking, robustness/fairness/privacy tests, safe red‑team exercises).
- In‑life governance (monitoring, drift detection, risk logging, periodic re‑evaluation and re‑training with realistic data, change approvals).
- Strong consulting fundamentals: structured problem‑solving, facilitation, documentation, and stakeholder communication.
- Ability to work under general direction, plan own work, and enable others—aligned to SFIA Level 4 expectations.
- Excellent written/spoken English.
- Minimum SC clearance (active) and willingness to travel to UK client sites.
Desirable:
- Experience in UK Central Government, Defence, or other regulated/public sector environments.
- Familiarity with established frameworks/standards (e.g., DAMA‑DMBOK for data; NIST AI RMF 1.0, ISO/IEC 23894 AI risk management, ISO/IEC 27001, UK GDPR/DPA 2018).
- Hands‑on exposure to one or more platforms: Microsoft Purview, Azure ML, Databricks/MLflow, Azure Fabric, Power BI governance; plus experience with data catalogues (e.g., Collibra, Alation) is a bonus.
- Exposure to MLOps processes (model registry, approval workflows, monitoring, incidents & rollbacks) and risk/control libraries (e.g., bias, robustness, security, IP, privacy).
- Awareness of secure development and deployment constraints (e.g., air‑gapped networks, protective monitoring, model and data escrow).
Benefits
Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Time Off & Work-Life Balance
✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! ✔ Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security
✔ Pension Contributions – 5% employer match to support your future. ✔ Income Protection – Up to 75% salary cover for long-term illness. ✔ Life Assurance – 4x salary tax-free lump sum. ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).
Health & Perks
✔ Private Medical Insurance – Fast access to private healthcare. ✔ Health Cash Plan – Claim back physio, therapies & more. ✔ Dental Insurance – Cover for routine & emergency care. ✔ Affinity Groups – Join employee-led communities. ✔ Bounty Bonus – Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
