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Open nowPosted 44 days ago

DC Operations Director

Workable (global search)108,016 open roles

Where
California City, CA, United States
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Your applicationOpen nowDC Operations DirectorWorkable (global search) · California City, CA, United States

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 44 days ago

Workable (global search) median: 7 days open

The posting

Job Description:

The Director of Data Center Operations is responsible for leading all aspects of facility performance, vendor management, and client service delivery in a Tier III colocation environment. This role ensures operational excellence across uptime, compliance, capacity planning, and SLA adherence. The director oversees cross-functional teams, manages vendor contracts, and drives strategic initiatives to support multi-tenant infrastructure and mission-critical workloads.

Key Responsibilities:

Facility Operations & Uptime:

  • Oversee daily operations of Tier III data center including mechanical, electrical, and IT infrastructure.
  • Ensure 100% uptime through proactive maintenance, monitoring, and incident response.
  • Lead capacity planning, space/power forecasting, and infrastructure optimization.

Vendor Oversight & Contract Management

  • Manage third-party vendors for security, MEP services, janitorial, and remote hands support.
  • Enforce compliance with SLAs, safety protocols, and performance KPIs.
  • Conduct quarterly vendor reviews and negotiate service contracts.

Compliance & Risk Management

  • Ensure adherence to ISO 27001, SOC 2, PCI-DSS, and internal audit frameworks.
  • Lead incident response, root cause analysis, and corrective action planning.
  • Maintain documentation for regulatory inspections and client audits.

Team Leadership & Client Interface

  • Supervise operations staff, shift leads, and technical support teams.
  • Serve as an escalation point for client issues and coordinate resolution across departments.
  • Support onboarding of new tenants and ensure alignment with colocation standards.

Strategic Planning & Reporting

  • Develop annual budgets, staffing plans, and capital improvement roadmaps.
  • Present operational metrics and risk assessments to executive leadership.
  • Drive continuous improvement initiatives across safety, efficiency, and sustainability.

Requirements

Recommended Qualifications

  • Education - Bachelor’s in Engineering, Facilities Management, or IT-related field (electrical)
  • Experience - 8–12+ years in mission-critical operations; 5+ years in leadership roles.
  • Skills - Vendor management, SLA enforcement, CMMS/BCMS platforms, KPI reporting, client relations.
  • Certifications - Uptime Institute Accredited Tier Designer (ATD), PMP, OSHA 30, ITIL, ISO Lead Auditor.
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