Skip to content

Open nowPosted 118 days ago

Deckhand | Sailaway Port Douglas

Workable (global search)108,016 open roles

Where
Port Douglas, QLD, Australia
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDeckhand | Sailaway Port DouglasWorkable (global search) · Port Douglas, QLD, Australia
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 118 days ago

Workable (global search) median: 7 days open

The posting

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

At Sailaway, we’re passionate about sharing the beauty and wonder of the Great Barrier Reef. Our mission is to provide guests with an unforgettable experience through expert reef interpretation and sustainable sailing adventures.

Our team brings together passionate experts who deliver engaging and informative presentations, helping guests appreciate the fragile marine environment and the incredible life beneath the surface. Complementing this knowledge are skilled professionals who ensure safety and comfort while delivering the thrill of pure sailing aboard state-of-the-art catamarans.

Based in Port Douglas, we offer daily access to spectacular reef sites, including Mackay Coral Cay and the idyllic Low Isles. These locations feature vibrant coral gardens, giant clams, and abundant marine life, making them perfect for snorkellers.

We pride ourselves on exceptional customer service, sustainability, and creating memorable experiences for every guest.

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other.

The group was formed in 2016 and now includes:

Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.

Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.

Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.

About The Role We are seeking a First Deckhand to join our team on a casual basis. As a crucial member of our team, the First Deckhand will provide exemplary customer service while ensuring the safety and comfort of all passengers on board. You will be the first point of contact for our customers, engaging them with information about our Sailaway products and services. In this hands-on role, you will manage various operational aspects while maintaining a high standard of cleanliness and safety throughout the vessel.

Key Responsibilities will include:

  • Deliver exceptional customer service, maintaining professionalism and a friendly disposition while engaging with passengers.
  • Manage the passenger boarding process, ensuring accuracy in manifest checks, money collection, and headcounts.
  • Conduct safety briefs, snorkelling briefs, and guided tours with a focus on environmental interpretation and encourage passenger participation in activities.
  • Conduct memorable Glass Bottom Boat Tours
  • Ensure the vessel and all equipment are cleaned, stored, and ready for use, adhering to food safety regulations for catering.
  • Assist in emergency response drills and ensure safety management systems are strictly followed, while being prepared to provide first aid and support if needed.
  • Complete incident reports accurately and in a timely manner and maintain the First Aid Kit and oxygen supplies.

About You

The ideal candidate will be an enthusiastic individual who possesses a solid level of sailing experience and boating knowledge, alongside a comprehensive understanding of safety management systems and vessel handling. You have a strong grasp of snorkelling procedures, reef interpretation, and the history of Low Isles, combined with the ability to confidently lead guided snorkel tours and island heritage walks. Your excellent communication skills allow you to engage with a diverse range of passengers, including children, showcasing patience and professionalism in all interactions.

To be successful you will have:

  • Previous experience working on a vessel or within the tourism industry
  • Exceptional organisational and time management abilities
  • Well-presented and hardworking, with a positive attitude and a willingness to learn new skills
  • Flexibility to adapt to varying work and customer requirements, demonstrating initiative and responsibility
  • The ability to thrive both independently and as part of a team and be physically fit and capable of working in hot environments.

Requirements

  • Coxswain Grade 1 NC
  • Current Senior First Aid/CPR/O2 Certificate
  • Responsible Service of Alcohol Certificate
  • Food Hygiene Certificate
  • Advanced Reef Teach Course Certificate is desired (sufficient coral and marine life knowledge)

Benefits

  • Generous discounts on Journey Beyond travel and experiences
  • Study Assistance Policy
  • Employee Referral Policy
  • Parental Leave program
  • Purchased Leave policy
  • Private Health discounts
  • Employee Assistance Program
  • Discounts on Journey Beyond merchandise

Applications will be processed in the order they are received, so don’t delay, apply now!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.