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Open nowPosted 11 days ago

Derbynnydd / Receptionist - Wrexham

Workable (global search)108,016 open roles

Where
Wrexham, Wales, United Kingdom
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Your applicationOpen nowDerbynnydd / Receptionist - WrexhamWorkable (global search) · Wrexham, Wales, United Kingdom

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Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 11 days ago

Workable (global search) median: 7 days open

The posting

Ymunwch ag Egni yn Freedom Leisure – Gwneud yn Dda, Teimlo’n Dda!

Yn Freedom Leisure, mae popeth yn ymwneud ag awyrgylch cadarnhaol, pobl wych, a chael effaith go iawn. Ydyn, rydyn ni’n rhedeg cyfleusterau hamdden a diwylliannol, campfeydd, a phyllau nofio—ond wrth wraidd y cyfan, ein pobl ni sy'n gwneud y gwahaniaeth.

Fel un o ymddiriedolaethau hamdden elusennol blaenllaw'r DU, rydyn ni’n falch o'n cenhadaeth: Gwella Bywydau Trwy Hamdden. Rydyn ni yma i helpu cymunedau i fyw bywydau iachach a hapusach trwy wneud ein canolfannau'n groesawgar, yn gynhwysol, ac yn hygyrch i bawb—oherwydd mae pawb yn haeddu teimlo'n dda. Rydyn ni gyd am ddarparu gwasanaeth cwsmeriaid anhygoel gyda gwên—bob dydd. Rydyn ni’n creu mannau lle mae pobl yn teimlo'n gartrefol, wedi'u cefnogi, ac wedi'u hysbrydoli. Os ydych chi'n angerddol am helpu eraill ac yn caru creu profiadau gwych, byddwch chi'n teimlo'n gartrefol gyda ni.

Nid oes angen i chi fod yn arbenigwr i ddechrau—byddwn yn rhoi'r holl hyfforddiant a chefnogaeth sydd eu hangen arnoch chi. Gyda dros 130 o ganolfannau ledled Cymru a Lloegr, mae yna lawer o le i dyfu. Mae llawer o'n tîm wedi adeiladu gyrfaoedd anhygoel gan wneud yr hyn maen nhw'n ei garu, gan helpu cwsmeriaid o ddydd i ddydd a gwneud i bobl deimlo'n dda - un gwên ar y tro.

Rydyn ni’n falch o fod yn weithle lle mae croeso i bawb, yn cael eu gwerthfawrogi, a'u cefnogi i ffynnu - oherwydd pan fydd ein tîm yn adlewyrchu'r cymunedau rydyn ni’n eu gwasanaethu, rydyn ni i gyd yn tyfu'n gryfach gyda'n gilydd.

Dyma'ch lle chi, dyma lle rydych chi'n bwysig.

Ynglŷn â'r Rôl

Rydyn ni’n chwilio am Derbynnydd brwdfrydig, hawdd mynd ato, ac sy'n canolbwyntio ar gwsmeriaid i ymuno â'n tîm blaen tŷ. Yn y rôl ddeuol hon, chi fydd y pwynt cyswllt cyntaf i'n cwsmeriaid - gan roi croeso cynnes yn y dderbynfa a darparu gwasanaeth rhagorol. Os ydych chi'n mwynhau gweithio gyda phobl ac yn ffynnu mewn amgylchedd cyflym, byddem wrth ein bodd yn clywed gennych chi.

Cyfrifoldebau Allweddol:

Gwasanaeth Cwsmeriaid a'r Dderbynfa

  • Croesawu pob ymwelydd â gwên mewn modd cyfeillgar a phroffesiynol.
  • Ymdrin ag ymholiadau, archebion ac aelodaethau wyneb yn wyneb, ar-lein a dros y ffôn.
  • Gweithredu systemau archebu, til ac aelodaeth yn gywir.
  • Darparu gwybodaeth gyfredol am gyfleusterau, dosbarthiadau a hyrwyddiadau'r ganolfan.
  • Cynnal ardal dderbyn daclus a chroesawgar a sicrhau safonau uchel o gyflwyniad.

Gwaith Tîm a Chymorth Gweithredol

  • Gweithio fel rhan o dîm cydweithredol ac aml-sgiliau.
  • Cefnogi cyflwyno digwyddiadau a gweithgareddau yn y ganolfan.
  • Dilyn polisïau Freedom Leisure ar ddiogelu, iechyd a diogelwch a gofal cwsmeriaid.
  • Cymryd rhan mewn hyfforddiant perthnasol a datblygiad proffesiynol parhaus.

Noder: Os derbynnir nifer fawr o geisiadau addas, efallai y byddwn yn cau'r swydd wag hon yn gynharach nag a hysbysebir. Caiff ceisiadau cynnar eu hannog.

Oriau: Oriau Achlysurol – fel a phryd sy’n ofynnol

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission: Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone—because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us.

You don’t need to be an expert to get started—we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good - one smile at a time

We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.

This is your place, this is where you matter.

About the Role

We are looking for an enthusiastic, approachable, and customer-focused Receptionist to join our front-of-house team. In this dual role, you’ll be the first point of contact for our customers – providing a warm welcome at reception and delivering excellent customer service. If you enjoy working with people and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities:

Customer Service & Reception

  • Welcome all visitors with a smile in a friendly and professional manner.
  • Handle enquiries, bookings and memberships face-to-face, online and by phone.
  • Accurately operate booking, till and membership systems.
  • Provide up-to-date information on centre facilities, classes and promotions.
  • Maintain a tidy, inviting reception area and ensure high standards of presentation.

Teamwork & Operational Support

  • Work as part of a collaborative, multi-skilled team.
  • Support the delivery of events and activities within the centre.
  • Follow Freedom Leisure’s policies on safeguarding, health & safety and customer care.
  • Participate in relevant training and ongoing professional development.

Please note: If a high volume of suitable applications is received, we may close this vacancy earlier than advertised. Early applications are encouraged.

Hours: Casual Hours - as and when required

Requirements

Rydyn ni’n chwilio am rywun sy’n bodloni’r canlynol:

  • Angerddol am ddarparu gwasanaeth cwsmeriaid rhagorol.
  • Cyfforddus yn defnyddio systemau til ac yn delio â thaliadau arian parod/cerdyn.
  • Gallu amldasgio a chadw'n dawel mewn amgylchedd prysur.
  • Chwaraewr tîm rhagweithiol, hyblyg a dibynadwy.

Sgiliau a Phrofiad Dymunol:

  • Profiad blaenorol mewn rôl sy'n wynebu cwsmeriaid mewn lleoliadau hamdden, ffitrwydd neu wasanaeth cymunedol.
  • Profiad lletygarwch neu fanwerthu o ddarparu rhagoriaeth i gwsmeriaid.

-

We’re looking for someone who is:

  • Passionate about delivering outstanding customer service.
  • Comfortable using till systems and handling cash/card payments.
  • Able to multitask and remain calm in a busy environment.
  • A proactive, flexible and reliable team player.

Desirable Skills & Experience:

  • Previous experience in a customer-facing role in leisure, fitness or community service settings.
  • Hospitality or Retail experience delivering customer excellence.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

  • Discounted Staff Membership (including family members)
  • Employee Assistance Programme: 24/7 confidential, independent and professional counselling
  • Financial advice
  • Flexible working hours
  • My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
  • Paid annual leave
  • Potential permanent work opportunities
  • Various insurance and savings schemes

Rydym eisiau i chi fod wrth eich bodd yn dod i'r gwaith, gan deimlo'n iach, hapus a'ch bod yn cael eich gwerthfawrogi. Dyna pam rydym wedi datblygu pecyn buddion gyda chi mewn golwg, felly beth allwn ni ei gynnig i chi?

  • Aelodaeth Rhatach i Staff (gan gynnwys aelodau o'r teulu)
  • Rhaglen Cymorth i Weithwyr: cyngor cyfrinachol, annibynnol a phroffesiynol 24/7
  • Cyngor ariannol
  • Oriau gwaith hyblyg
  • Cynllun buddion My Staff Shop i weithwyr, yn cynnig gostyngiadau ar docynnau sinema, teithio, e-dalebau stryd fawr, cardiau rhodd, diwrnodau allan, gweithgareddau hamdden a gwariant bob dydd
  • Gwyliau blynyddol â thâl
  • Cyfleon posibl am waith parhaol
  • Amrywiaeth o gynlluniau yswiriant a chynilo

Dyddiad cau: 9 Hydref 2026 / Closing date: 9th October 2026

Cyflog: hyd at £12.71 yr awr/ Salary: up to £12.71 per hour

Yn Freedom Leisure, credwn fod gweithlu amrywiol yn cryfhau ein sefydliad ac yn gwella'r gwasanaethau a ddarparwn. Rydym yn croesawu ceisiadau gan ymgeiswyr cymwys beth bynnag fo'u hoedran, anabledd, ailbennu rhywedd, priodas a phartneriaeth sifil, beichiogrwydd a mamolaeth, hil, crefydd neu gred, rhyw, neu gyfeiriadedd rhywiol.

-

At Freedom Leisure, we believe a diverse workforce strengthens our organisation and enhances the services we provide. We welcome applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

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